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Technical Systems Analyst
2 months ago
Job Summary
We are seeking a highly skilled Technical Systems Analyst to join our team at UNC Health Care. As a key member of our IT department, you will be responsible for providing technical support and development of applications and interfaces that deliver IT tools and support business functions across the health system.
Key Responsibilities
- Assist other IT teams with selection and provide technical evaluation of products / tools to ensure that the proposed solution adheres to enterprise-wide requirements, adapts to new requirements and changing technologies in order to meet business standardization protocols and objectives.
- Develop and maintain clear, understandable documentation to describe program development and modification, as well as troubleshooting. Updates system and support documentation as necessary to reflect changes to programs, solutions, reports and interfaces.
- Function as liaison to health system departments using IT resources and ensures proper use of resources and maintains high service levels. May serve as project lead for implementation of vendor-based systems.
- Offer design solutions and alternatives to enhance/improve existing systems. Participate in formulating and defining system scope, objectives, and solution. Designs, codes, tests, debugs, and documents the programs, interfaces and scripts to specified requirements. Devises/modifies procedures to solve problems taking into consideration computer equipment capacity and limitations, operating time, and form of desired results. Participate as needed in the assessment of systems and their ability to meet technical and business requirements.
- Update management, customers and others as appropriate on a timely basis regarding progress on assigned tasks, projects and issues, via written or oral reports.
Requirements
- Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).
- Two (2) years of IT systems and/or operational experience (if a Bachelor's degree), Four (4) years of IT systems and/or operational experience (if an Associate's degree), or Six (6) years of IT systems and/or operational experience (if a High School diploma or GED).
- Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers.
