Business Systems Analyst

4 weeks ago


Morrisville, North Carolina, United States UNC Health Care Full time

About the Role:

Serves in a cross-functional position that supports the design, build, and maintenance of scheduling patterns and templates in Epic for all clinics and ancillaries across the healthcare system.

This role collaborates with key members of operations and management to develop visit type creation that aligns with scheduling components such as rules, blocks, pools, and other data elements required to schedule appointments.

Functions as the primary liaison with the Information Services Department for dictionary support, table entries, training, drafting, maintenance, and enforcement of policies and procedures relative to registration and scheduling to maintain system standards promoting patient access.

The Business Applications Analyst will also be responsible for the recruitment and retention of Business Application Analysts and Specialists.

Key Responsibilities:

  • Works closely with other Epic Core teams and Operations to build key components necessary for Cadence scheduling
  • Ensures new departments joining the UNC system are built to comply with standards included in the Template Tool Policy
  • Resolves Service Now Incidents and Tasks related to scheduling and template build
  • Provides end user support for all UNC owned and managed clinics along with Community Connects

Requirements:

Bachelor's degree in Business Administration, Information System Management, Math/Science or related field (or equivalent combination of education, training and experience).

Preferred Qualifications:

  • Experience with Patient Scheduling, Electronic Health Record, and Billing systems helpful.

Legal Employer: NCHEALTH

Organization Unit: Care Access - Support

Work Type: Full Time

Work Assignment Type: Remote

Exempt From Overtime: Exempt: Yes



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