Retail Branch Manager
4 weeks ago
Northern Bank seeks a seasoned professional to lead its retail branch team. The ideal candidate will possess excellent leadership and coaching skills, with a proven track record of driving sales growth and delivering exceptional customer service.
Key Responsibilities
- Develop and implement strategies to increase sales and customer engagement
- Lead and coach a high-performing team to achieve business objectives
- Collaborate with the Business Development Manager to drive branch performance and customer satisfaction
- Stay up-to-date on retail products and services, and provide expert guidance to team members
- Model exceptional customer service and hold team members accountable for delivering a white-glove experience
Requirements
- 2-3 years of banking experience, with a focus on sales and customer service
- Assistant Branch Manager experience preferred
- Excellent communication, sales, and leadership skills
- Ability to multitask, prioritize, and manage time efficiently
About Northern Bank
Northern Bank is a full-service bank dedicated to providing practical, common-sense financial solutions to its customers. With assets of over $3 billion and 12 locations throughout Middlesex County, Northern Bank is committed to helping its customers achieve their financial goals.
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