Medical Marijuana Consultant

1 week ago


Chelmsford, Massachusetts, United States TGS Global Full time
Roles and Responsibilities

Reporting Structure: General Manager

Job Overview: Under the supervision of the General Manager, the Sales Associate provides guidance and education to each patient with medical marijuana needs.

Main Responsibilities:

• Completes all intake forms and paperwork accurately and files them correctly.

• Confirms patient purchase limits prior to admission into the consultation area and informs the pharmacist.

• Provides exceptional customer care by promoting and maintaining positive customer relations.

• Responds to customer inquiries regarding products, training, and general information.

• Manages patient records through the use of an MMJ database.

• Maintains and updates databases as needed.

• Fulfills customer orders.

• Responsible for the sales and promotion of Patriot Care products.

• Builds and maintains a high level of integrity and trust for specific products.

Minimum Qualifications:

• Must be at least 21 years of age.

• Two years of direct customer service experience required.

• Retail experience is highly beneficial.

• Experience with Point-of-Sales systems.

• Understanding and experience with Windows Operating System and Microsoft Outlook.

Additional Abilities:

• Must be able to stand, walk, or sit for extended periods.

• Must be able to use hands to perform manual tasks.

• Must be able to lift or move up to 10 pounds.

• Must be able to speak and communicate verbally with coworkers, customers, and vendors.

Work Environment: The work environment is usually moderate in terms of noise level.

Accommodations: Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.

Job Type: Non-exempt

Travel Percentage: 0

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