Sales Associate

4 days ago


Chelmsford, Massachusetts, United States TGS Global Full time
Job Title: Sales Associate

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Columbia Care. As a Sales Associate, you will play a critical role in providing exceptional customer service and promoting our products to patients.

Key Responsibilities:
  • Provide guidance and education to patients on medical marijuana products and services.
  • Assist patients in selecting the correct medication for their specific illness and medical condition.
  • Ensure all intake forms and paperwork are properly completed and filed correctly.
  • Confirm patient purchase limits and inform the pharmacist accordingly.
  • Provide exceptional customer care and promote positive customer relations.
  • Respond to customer inquiries and requests for product information.
  • Manage patient records and maintain databases as needed.
  • Fulfill customer orders and promote all Patriot Care products.
Requirements:
  • Must be at least 21 years of age.
  • Two years of direct customer service experience required.
  • Retail experience a strong plus.
  • Experience with Point-of-Sales systems.
  • Understanding of and experience with Windows Operating System and Microsoft Outlook.
Additional Abilities:
  • Ability to stand, walk, or sit for extended periods.
  • Ability to lift or move up to 10 pounds (or more with assistance).
  • Ability to speak and communicate verbally with co-workers, customers, vendors, etc.

Columbia Care is a leading provider of cannabis products and services, with licenses in 18 U.S. jurisdictions and the EU. We offer a comprehensive benefits package, ongoing training opportunities, and a commitment to diversity, equity, and inclusion. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.


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