Current jobs related to Branch Services Training Specialist, Chelmsford, MA, Full-Time - Chelmsford - DCU Inc.

  • Branch Services Training Specialist, Chelmsford, MA, Full Time

    6 days ago

    Chelmsford, United States Digital FCU Full time

    Service is an integral part of DCU living its vision and achieving our mission. DCU Nation simply wouldn't exist without service. We pride ourselves in the service we provide to our members, our internal customers, and our co-workers. All DCU employe Training Specialist, Specialist, Training, Service, Retail, Banking

  • Full-Time Board Certified Behavior Analyst Position near the Chelmsford, MA area

    4 months ago

    Chelmsford, United States Sunbelt Staffing Full time

    Job DescriptionJob DescriptionMinimum 1+ years Behavior Specialist experience required.Sunbelt Staffing is actively seeking a dedicated and experienced Board Certified Behavior Analyst (BCBA) for a rewarding full-time position in the vibrant community of Chelmsford, MA. In this role, you'll be an integral part of the behavior support team, providing...

  • Full-Time Board Certified Behavior Analyst Position near the Chelmsford, MA area

    4 months ago

    Chelmsford, United States Sunbelt Staffing Full time

    Job DescriptionJob DescriptionMinimum 1+ years Behavior Specialist experience required.Sunbelt Staffing is actively seeking a dedicated and experienced Board Certified Behavior Analyst (BCBA) for a rewarding full-time position in the vibrant community of Chelmsford, MA. In this role, you'll be an integral part of the behavior support team, providing...

  • Veterinarian - Chelmsford, MA

    2 days ago

    Chelmsford, United States Countryside Veterinary Hospital LLC Full time

    Who we are: Countryside Veterinary Hospital is excited to offer a fantastic veterinarian opportunity at our progressive, multi-doctor practice in Chelmsford, MA. We are looking for a passionate, driven individual who thrives in a fast-paced environment and is eager to grow and learn. Why Choose Countryside Veterinary Hospital? State-of-the-Art Facilities:...

  • Veterinarian - Chelmsford, MA

    2 weeks ago

    Chelmsford, United States Countryside Veterinary Hospital LLC Full time

    Who we are: Countryside Veterinary Hospital is excited to offer a fantastic part-time veterinarian opportunity at our progressive, multi-doctor practice in Chelmsford, MA. We are looking for a passionate, driven individual who thrives in a fast-paced environment and is eager to grow and learn. Why Choose Countryside Veterinary Hospital? State-of-the-Art...

  • Food Service Associate

    2 months ago

    Chelmsford, United States Panera Bread Company Full time

    Our Chelmsford, MA Panera Bread location is hiring associates! Pay up to $17.00/hr. Must be 18 to apply. Apply today for immediate interview! Panera Bread / PR Restaurants is seeking Food Service Associates to join our supportive team of dynamic and Food Service, Associate, Service, Retail, Food

  • Special Education Teacher Position Now Hiring

    5 days ago

    Chelmsford, United States Sunbelt Staffing Full time

    Job DescriptionJob DescriptionMinimum 1+ years school psychologist experience required.Sunbelt is currently working with a school district in Chelmsford, MA, to find a dedicated Special Education Teacher. Interviews are being scheduled now, so if you're interested in this opportunity, please submit your application today!Job Details:On-site position...

  • Behavioral Therapist

    2 weeks ago

    Chelmsford, Massachusetts, United States Sunbelt Staffing Full time

    At Sunbelt Staffing, we are committed to providing exceptional services to our clients and their families. We are currently seeking a highly skilled Registered Behavior Technician (RBT) to join our team in the Chelmsford, MA area.About the RoleThis is a contracted position that requires a minimum of 1+ years of experience as a Behavior Specialist. As an RBT,...

  • Hospice Nursing Specialist

    3 weeks ago

    Chelmsford, Massachusetts, United States Incredible Health Full time

    Hospice Nursing Specialist OpportunityIncredible Health is actively seeking a dedicated Hospice Nursing Specialist to join our team in the Chelmsford, MA area.About the Role:We are looking for a compassionate and skilled Registered Nurse with experience in developing personalized care plans, education, pain management, and skin assessment.The ideal candidate...

  • Behavior Analyst Specialist in Chelmsford, MA

    2 weeks ago

    Chelmsford, Massachusetts, United States Sunbelt Staffing Full time

    Job OverviewSunbelt Staffing is a leading staffing agency specializing in education and behavioral services. We are currently seeking an experienced Board Certified Behavior Analyst (BCBA) to join our team in the vibrant community of Chelmsford, MA.About the RoleThis full-time position offers a unique opportunity for a dedicated BCBA to make a positive...

  • Product Lead

    4 days ago

    Chelmsford, United States Lockheed Martin Corporation Full time

    Description: You will be a Product Lead for our production efforts in Chelmsford, MA, responsible for one of our PAC-3 product lines. Our team is dedicated to delivering high-quality products while meeting/exceeding cost and schedule business objectives. What You Will Be Doing As a Product Lead, you will provide direction, coordination, communication, and...

  • Special Education Teacher Available Opportunity Near Chelmsford, MA

    2 months ago

    Chelmsford, United States Sunbelt Staffing Full time

    Job DescriptionJob DescriptionMinimum 1+ years school psychologist experience required.Sunbelt is actively working with a school district near Chelmsford, MA, that is currently seeking a Special Education Teacher. Interviews are being scheduled now, so if you are interested in this opportunity, please submit your application below!Job Details:On-site...

  • Special Education Teacher Available Opportunity Near Chelmsford, MA

    4 weeks ago

    Chelmsford, United States Sunbelt Staffing Full time

    Job DescriptionJob DescriptionMinimum 1+ years school psychologist experience required.Sunbelt is actively working with a school district near Chelmsford, MA, that is currently seeking a Special Education Teacher. Interviews are being scheduled now, so if you are interested in this opportunity, please submit your application below!Job Details:On-site...

  • Branch Member Service Representative II

    1 day ago

    Chelmsford, United States Workers Federal Credit Union Full time

    Career Opportunity: Branch Member Service Representative II - Part time (21hrs)Location: Chelmsford, MA (On-site) This position will be based out of our Chelmsford Branch and floating to other close-by branches as needed. Chelmsford Branch Hours: Monday - Wednesday: 9:00 AM - 4:00 PM; Thursday & Friday: 9:00 AM - 5:00PM; Saturday: 9:00 AM - 12:00 PM....

  • Veterinarian - Chelmsford, MA

    7 months ago

    Chelmsford, United States Countryside Veterinary Hospital LLC Full time

    Who we are:: Countryside Veterinary Hospital has a great opportunity for a part-time veterinarian to join our progressive multi-doctor practice! We offer in-house laparoscopy, endoscopy, echocardiography, ultrasound, laser surgery, and some orthopedics and are willing to train the right candidate. The candidate who has completed an internship in surgery and...

  • Full Time Mod- Severe Caseload SLPs needed in N. Chelmsford, MA

    6 days ago

    Chelmsford, United States Soliant Full time

    Minimum 1+ years speech therapy experience required.We are currently looking for aSpeech Language Pathologistcandidate to work with a school district in N. Chelmsford, MA. This is a great opportunityfor the current school year with a strong level of support from onsite staff. This is a full-time position that will be working with students in the range of...

  • Branch Member Service Representative II

    22 hours ago

    Chelmsford, United States Workers Federal Credit Union Full time

    Career Opportunity: Branch Member Service Representative II Location: Chelmsford, MA (On-site) This position will be based out of our Chelmsford Branch and floating to other close-by branches as needed. Chelmsford Branch Hours: Monday - Wednesday: 9:00 AM - 4:00 PM; Thursday & Friday: 9:00 AM - 5:00PM; Saturday: 9:00 AM - 12:00 PM. Candidates will be...

  • School-Based Occupational Therapist

    3 months ago

    Chelmsford, United States Sunbelt Staffing Full time

    Job DescriptionJob DescriptionMinimum 1+ years occupational therapy experience required.Sunbelt is partnering with aschool district in Chelmsford, MA to hirea contractOccupational Therapist (OT)for next school year. To discuss this position further please email your resumetoand we will reach out!Job DescriptionFull Time (Contract Position) Monday-Friday W2...

  • School-Based Occupational Therapist

    2 months ago

    Chelmsford, United States Sunbelt Staffing Full time

    Job DescriptionJob DescriptionMinimum 1+ years occupational therapy experience required.Sunbelt is partnering with aschool district in Chelmsford, MA to hirea contractOccupational Therapist (OT)for next school year. To discuss this position further please email your resumetoaustin.lima@sunbeltstaffing.comand we will reach out!Job DescriptionFull Time...

  • Urologist - Chelmsford, MA

    7 days ago

    Chelmsford, United States Tufts Medicine Full time

    At Tufts Medicine, you’ll make an impact and build your career, supported by a community of brilliant, compassionate colleagues. Every single person at Tufts Medicine plays an integral role in building a holistic healthcare experience that’s accessible, empowering and, most of all, human. Lowell General Hospital and Merrimack Urology Associates are...

Branch Services Training Specialist, Chelmsford, MA, Full-Time

2 months ago

Chelmsford, United States DCU Inc. Full time
Schedule

Monday - Friday 8-5 (40 hours)

What You'll Do

Summary/Objective:

Service is an integral part of DCU living its vision and achieving our mission. DCU Nation simply wouldn't exist without service. We pride ourselves in the service we provide to our members, our internal customers, and our co-workers. All DCU employees will provide Service Excellence, "the DCU Way", incorporating the Guiding Principles of DCU's culture:

  • People come first
  • Do the right thing
  • Make a difference
This position is responsible for developing and delivering instructor-led training to Branch Services employees and coaching them to effectively use what they are learning. Training covers many topics, including DCU's culture, service excellence, services, and systems.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Participate in the development of facilitator-led training programs specific for Branch Servicesfor both groups and individuals in partnership with the department and Branch Services Training Manager.
  • Facilitate in-person and online interactive learning for both groups and individuals in partnership with the Branch Services Training Specialists team.
  • Assist to implement, execute, and maintain all aspects of the n-Branch Coach (IBC) program including holding of quarterly meetings, training and on-boarding of IBCs, and offering consistent feedback to the IBCs on their coaching with the new hires in partnership with the Branch Services Training Manager.
  • Evaluate new hire comprehension and application and make necessary recommendations throughout the new hire
  • Coach new hires and provide appropriate reinforcement of learning
  • Acts as a role model for trainees, demonstrating appropriate dress, good work habits, a positive outlook, a commitment to providing outstanding member service, and a strong desire to contribute to the Credit Union's success and goals.
  • Acts as an additional resource for branch services employees regarding policies, procedures, regulations, with transaction processing, and reference materials/job-aids.
  • Ensure training materials are comprehensive and clearly convey information and concepts, enhance the learning process and update and revise as necessary.
  • Participate in various learning programs and projects as requested by Branch
  • Maintain a working knowledge of current training concepts and technologies and make recommendations To maintain such a level of working knowledge, will be required to work routine shifts for teller or member service on a periodic basis in the branches.
  • Recognize and share opportunities for alignment of procedures and processes among branch services with the Branch Services Training Specialist team and manager.
  • Collaborate with Branch Services Training manager, branch services leadership teams, Info Center Training Specialist, and IBCs to diagnosis training needs and develop appropriate interventions.
  • Deliver learning modules to employees using a variety of instructional
  • Design and create training manuals, online learning modules, and course
  • Attends training seminars to provide a superior training
  • Perform other job-related duties as assigned by Managers(s).


What You'll Need
  • BA degree in Education, Business Administration, Organization Development, or a relevant field preferred
  • 1-2 years of experience in facilitating and developing adult learning content or education role or equivalent

  • Branch Services experience; currently employed as MSR, Branch Team Leader, or equivalent in Branch Services
  • Demonstrate proficiency of all skills associated with teller, MSR, and management branch services positions as well as a thorough knowledge of understanding credit union policies, procedures, products, and services.
  • Demonstrate supervisory and leadership skills including the ability to exercise good judgement in the decision-making process.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint)
  • Proficiency in eLearning development software
  • Excellent written, verbal, interpersonal and presentation skills
  • Ability to present topics in an understandable way, utilizing adult learning
  • Extensive knowledge of DCU products and services
  • Extensive knowledge of DCU Branch Services procedures and systems
  • Strong organizational skills with attention to detail
  • Ability to manage multiple priorities and work


What We Do

DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,900 team members, we strive to make DCU a great place to work with an excellent work-life balance, and a community that cares.

DCU is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to careers@dcu.org and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

#INDLW

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)