Account Resolution Specialist

4 weeks ago


Fort Bragg, North Carolina, United States Palmer Group Full time
Job Description

Our client is seeking an Account Resolution Specialist to join its team. The position involves monitoring accounts receivable, identifying priority accounts, and contacting customers for outstanding payables. Qualified candidates are encouraged to apply today.

Work Model:

  • On-Site

Key Responsibilities:

  • Provide customer service and positive customer engagement
  • Resolve client discrepancies and short payments
  • Communicate with clients via phone, email, and mail to address payment issues
  • Monitor and maintain assigned accounts
  • Perform customer calls and account resolution
  • Assist with the maintenance of customer records, ensuring timely updates and accuracy
  • Process payment authorizations via phone and post to accounts accordingly
  • Record information about the financial status of customers and the status of collection efforts

Requirements:

  • High school diploma or equivalent
  • 1+ years of relevant work experience
  • Strong analytical and problem-solving abilities
  • Proficient with basic office technology
  • Highly dependable and consistent
  • Excellent communication skills

Company Description:

Palmer Group is a premier employment agency. Since 1998, we have been a leading resource in providing employment solutions. With consistency and confidence, our experts partner with our clients and candidates as they navigate the evolving job market.

We offer a range of employment solutions, including temporary and contract staffing, direct-hire placement, and additional job seeker services, employer services, and managed services. Our employees are committed professionals who are passionate about helping others and forming relationships that matter.

We have built a client roster that ranges from local to Fortune 500 companies in a variety of industries and have developed a vast network of high-quality candidates from entry to executive-level experience. Our areas of expertise include Accounting & Finance, Administrative & Customer Service, Construction, Engineering & Manufacturing, Human Resources, Information Technology, Insurance, Mortgage & Banking, and Sales & Marketing.



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