Business Development Associate
4 days ago
We are a rapidly growing sales and marketing firm in Seattle, driven by client demand and recent expansions. The Marketing and Sales Specialist position is an entry-level role that offers thorough training to equip you with the necessary skills for success.
While previous consulting, marketing, and sales experience is a plus, it's not necessary. We promote from within, so all staff begin as entry-level account representatives. You'll gain industry and client knowledge through comprehensive training on consumer preferences, sales, customer service, market trends, and business practices.
This role is ideal for those seeking interpersonal work, exciting problem-solving, business development, and client evolution.
Responsibilities:- Customer Experience: Deliver exceptional customer service by asking questions, encouraging open communication, and providing product recommendations tailored to their needs and goals.
- Daily Interactions: Meet with customers daily, approaching each interaction with courtesy, professionalism, and kindness.
- Order Management: Track and process new orders, account upgrades, and escalate customer complaints to the appropriate department.
- Product Knowledge: Maintain a broad understanding of our products, services, and promotions, staying current on industry-related news.
- Training and Development: Participate in daily training sessions, virtual networking opportunities, and conference calls to review customer satisfaction targets, areas for improvement, and technical support.
- Mentorship: Assist in onboarding, training, and mentoring new employees based on your success and reputation within our firm and among clients and customers.
- Bachelor's degree in graphic design, communications, or a related field, or equivalent work experience.
- Ability to work well in a team environment, have good communication skills, and take creative direction.
- Meet tight deadlines and handle constructive criticism effectively.
- General marketing experience and excellent writing and editing skills are required.
- Able to work full-time hours and excel in unsupervised solo assignments and team projects.
- Familiarity with brainstorming, marketing, branding, and advertising strategies.
As a Marketing and Sales Specialist at Instep Seattle, you can expect a competitive salary of approximately $55,000 - $65,000 per year, depending on your qualifications and experience.
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