Patient Service Representative
4 weeks ago
Patient Service Specialist Role Overview
Cleveland Clinic is a world-renowned healthcare organization that values exceptional patient experiences. As a Patient Service Specialist, you will play a vital role in delivering a comprehensive, proactive, and patient-centered experience for patients and visitors.
Key Responsibilities
- Investigate, triage, and resolve patient issues using the established HEART model.
- Create a welcome and professional environment, interact with patients, and ensure stellar patient experiences.
- Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities, and screening and scheduling of interpreter services.
- Enter and maintain confidential patient information.
- Recruit, enroll, and educate patients on MyChart and Appointment Pass.
Requirements
- High school diploma or GED and two years of experience in patient registration, appointment scheduling, insurance processing, or customer service.
- Associate's degree and one year of experience.
- Bachelor's degree.
Preferred Qualifications
- Knowledge of medical terminology.
Physical Requirements
- Dexterity sufficient to operate a PC and other office equipment.
- Requires extended periods of standing, walking, or sitting.
- Good visual acuity through normal or corrected vision.
- Must be able to navigate various locations and function in a fast-paced, hectic environment.
- Ability to lift and transport up to 25 pounds.
Personal Protective Equipment
- Follows standard precautions using personal protective equipment as required.
Cleveland Clinic Health System is an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities.
-
Patient Service Representative
1 month ago
Cleveland, Ohio, United States Care Alliance Full timeJob OpportunityWe are seeking a highly skilled Patient Service Representative to join our team at Care Alliance. This role is responsible for providing exceptional patient care and support, ensuring a positive experience for our patients. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a...
-
Bilingual Patient Service Representative
1 month ago
Cleveland, Ohio, United States Care Alliance Health Center Full timeCare Alliance Health CenterWe are seeking a highly skilled Patient Service Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional patient care and support.Key Responsibilities:Provide critical first contact between patients and Care Alliance Health CenterProcess medical records and maintain accurate...
-
Patient Services Representative
4 weeks ago
Cleveland, Ohio, United States Southwest General Full time**Job Summary**The Patient Service Representative is a vital member of the Southwest General team, responsible for processing patients, medical records, and departmental communications. This role requires strong business office experience and excellent keyboard/computer skills.**Key Responsibilities**Process patient information and medical recordsCommunicate...
-
Customer Service Representative
4 weeks ago
Cleveland, Ohio, United States Veterans Canteen Service Full timeCustomer Service RoleWe are seeking a Customer Service Representative to join our team at the Veterans Canteen Service. As a Customer Service Representative, you will provide exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Provide customer service to our customers in a fast-paced environmentAssist...
-
Patient Service Representative
1 month ago
Cleveland, Ohio, United States Cleveland Clinic Full timePatient Service Specialist Role OverviewCleveland Clinic is a world-renowned healthcare organization that values exceptional patient experiences. As a Patient Service Specialist, you will play a vital role in delivering a comprehensive, proactive, and patient-centered experience for our patients and their families.Key Responsibilities:Provide a warm and...
-
Patient Service Representative
4 weeks ago
Cleveland, Ohio, United States Cleveland Clinic Full timeAbout the Role:Cleveland Clinic is seeking a skilled Patient Service Specialist to join our team. As a Patient Service Specialist, you will play a critical role in delivering exceptional patient experiences and ensuring seamless interactions with our patients and families.Key Responsibilities:Provide a comprehensive, proactive, and patient-centered...
-
Patient Service Representative
4 weeks ago
Cleveland, Ohio, United States Cleveland Clinic Full timeJob SummaryCleveland Clinic is seeking a skilled Patient Service Specialist to provide exceptional customer service to patients and their families. As a key member of our team, you will be responsible for delivering a comprehensive, proactive, and patient-centered experience.Key Responsibilities• Provide patient registration, visit preparation, telephone...
-
Patient Service Representative
4 weeks ago
Cleveland, Ohio, United States Cleveland Clinic Full timeCleveland Clinic is a world-renowned healthcare organization dedicated to delivering exceptional patient experiences. As a Patient Service Specialist, you will play a vital role in ensuring that our patients receive the highest level of care and service.Key Responsibilities:Provide a comprehensive and proactive experience for patients, utilizing the HEART...
-
Patient Service Representative
4 weeks ago
Cleveland, Ohio, United States Cleveland Clinic Full timeCleveland Clinic is a world-renowned healthcare organization that values exceptional patient experiences. As a Patient Service Specialist, you will play a vital role in delivering a comprehensive, proactive, and patient-centered experience for our patients and their families.The ideal candidate will possess a high school diploma or equivalent and two years...
-
Patient Access Representative
4 weeks ago
Cleveland, Ohio, United States Cleveland Clinic Full timeAs a key member of the Cleveland Clinic team, the Patient Access Representative plays a vital role in ensuring seamless patient experiences. This position requires excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. The ideal candidate will be able to perform registrations accurately and efficiently,...
-
Customer Service Representative
4 weeks ago
Cleveland, Ohio, United States Cleveland Clinic Full timeCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at the Cleveland Clinic. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our patients and families.Key Responsibilities:Answer and process inbound calls in a timely and professional...
-
Part Time Patient Support Specialist
1 month ago
Cleveland, Ohio, United States Medical Service Company Full timeMedical Service Company is a family-owned and operated durable medical equipment and respiratory provider with over 70 years of experience. We are proud to be a 13-time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work in 2024 and a two-time recipient of the National HME Excellence Award for Best Home Medical Equipment company in...
-
Patient Services Coordinator
1 month ago
Cleveland, Ohio, United States Care Alliance Health Center Full timeJob SummaryCare Alliance Health Center is seeking a highly skilled Patient Services Representative to provide exceptional patient care and support in a fast-paced medical environment.Key ResponsibilitiesProvide a positive first impression for patients through courteous and professional communication.Answer incoming calls, determine the nature of the call,...
-
Patient Service Coordinator
4 weeks ago
Cleveland, Ohio, United States Akron Children's Hospital Full timeJob SummaryThe Patient Service Representative provides a comprehensive set of business, financial and appointment-related services including visit preparation, patient arrival and departure functions, payment functions and creating a positive patient experience.Key Responsibilities Develops and maintains positive relationships with patients and families by...
-
Patient Access Representative
4 weeks ago
Cleveland, Ohio, United States Cleveland Clinic Full timeCleveland Clinic's Hillcrest Hospital is seeking a skilled Patient Access Representative to join our team. As a caregiver in this position, you will work evenings, from 3:30pm to 9:30pm, providing a comprehensive set of business and financial related services during the patient access process.This role may rotate to different locations/hospitals based on...
-
Pediatric Home Health Care Representative
1 month ago
Cleveland, Ohio, United States Pediatric Home Service Full timeJob OverviewPediatric Home Service is a leading provider of home health care services for children with complex medical needs. We are seeking a highly organized and customer-focused Customer Service Representative to join our team.The ideal candidate will have exceptional communication and problem-solving skills, with the ability to multitask and prioritize...
-
Customer Service Representative
4 weeks ago
Cleveland, Ohio, United States Chick-fil-A Full timeJoin Our TeamCustomer Service RepresentativeWe are seeking a friendly and enthusiastic Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and memorable experience. You will work closely with our team to maintain a clean...
-
Customer Service Representative
4 weeks ago
Cleveland, Ohio, United States Domino's Pizza LLC Full timeCustomer Service RepresentativeWe are seeking a customer-focused individual to join our team as a customer service representative. Key responsibilities include answering phones, taking orders, and providing exceptional customer service. Key Skills:• Excellent communication skills• Ability to work in a fast-paced environment• Strong problem-solving...
-
Customer Service Representative
4 weeks ago
Cleveland, Ohio, United States Westrock Full timeCustomer Service Role at WestrockAs a Customer Service Representative at Westrock, you will be responsible for receiving and processing routine customer orders, inquiries, and issues related to orders. You will maintain ongoing relationships with multiple customers and sales staff, providing pricing, inventory availability, and production schedule...
-
Customer Service Representative
4 weeks ago
Cleveland, Ohio, United States Tremco Construction Products Group, Inc. Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, processing orders, and ensuring timely shipment of products.Key...