Patient Services Coordinator
4 weeks ago
Care Alliance Health Center is seeking a highly skilled Patient Services Representative to provide exceptional patient care and support in a fast-paced medical environment.
Key Responsibilities- Provide a positive first impression for patients through courteous and professional communication.
- Answer incoming calls, determine the nature of the call, and refer to the appropriate person or take accurate messages.
- Calmly handle and direct patient questions and complaints in a timely and effective manner.
- Coordinate patient scheduling and flow throughout the day by providing accurate appointment management and updating records.
- Prepare forms and documents for patients to complete prior to scheduled visits.
- Verify and interview patients for necessary registration information to ensure accuracy and completeness.
- Assist patients in completing forms and inform them of the company's payment policy.
- Follow and track appointments due to no-shows, cancellations, and late arrivals.
- Reconcile daily co-pays and complete deposit slips.
- Prior to appointments, contact insurance companies to verify coverage and fee schedules.
- Ensure HIPAA compliance by maintaining patient confidentiality and security of medical records.
- High school diploma or GED required; Associate degree or vocational program completion preferred.
- Minimum of 2 years providing patient services in a professional environment, with experience working in a hospital, health center, or clinic environment with direct patient contact.
- Experience working with people from various backgrounds.
- Experience using an EHR, Epic preferred.
- Excellent computer skills, Microsoft Office required.
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Patient Assessment Coordinator
4 weeks ago
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Patient Services Coordinator
4 weeks ago
Cleveland, Ohio, United States The MetroHealth System Full timeJob Summary:Serves as the primary point of contact for ambulatory practice and pathology patients. Responsible for gathering and analyzing patient demographic and payor data to ensure optimal reimbursement for The MetroHealth System. Ensures accurate patient registration, scheduling, pre-certification, and authorization for services. Upholds the mission,...
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Patient Services Coordinator
3 weeks ago
Cleveland, Ohio, United States The MetroHealth System Full timeJob Summary:Serves as the primary point of contact for ambulatory practice and pathology patients at The MetroHealth System. This role involves gathering and analyzing patient demographic and payor data to ensure optimal reimbursement for the organization. Key responsibilities include patient registration, scheduling, pre-certification, and authorization for...
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Patient Services Coordinator
4 weeks ago
Cleveland, Ohio, United States Metro Health Full timeJob Summary:Serves as the primary point of contact for ambulatory practice and pathology patients at MetroHealth. Responsible for gathering and analyzing patient demographic and payor data to ensure optimal reimbursement for the organization. Ensures accurate patient registration, scheduling, pre-certification, and authorization for services. Upholds the...
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Patient Service Coordinator
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Patient Services Coordinator
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Patient Discharge Coordinator
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Dental Patient Coordinator
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Patient Centered Medical Home Care Coordinator
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Patient Centered Medical Home Care Coordinator
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Director of Patient Care Services
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