Bilingual Patient Service Representative

1 month ago


Cleveland, Ohio, United States Care Alliance Health Center Full time
Care Alliance Health Center

We are seeking a highly skilled Patient Service Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional patient care and support.

Key Responsibilities:
  • Provide critical first contact between patients and Care Alliance Health Center
  • Process medical records and maintain accurate patient information
  • Modify clinical staff schedules as needed
  • Work with underserved and disadvantaged persons, demonstrating cultural sensitivity
  • Excellent organizational skills and commitment to accuracy
  • Excellent reception, telephone, and customer service skills
Requirements:
  • Minimum of a High School Diploma/GED
  • Minimum of 1 year of Patient Services experience
  • Minimum of 1 year of Medical records Experience
  • Minimum of 1 year of experience using EPIC
  • Ability to speak, read, write, and converse in English and Spanish
  • Well-developed communication/interpersonal skills
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

We are committed to providing exceptional patient care and support. If you are a motivated and compassionate individual who is passionate about delivering high-quality patient service, we encourage you to apply for this exciting opportunity.



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