Patient Service Representative

1 month ago


Cleveland, Ohio, United States Care Alliance Full time
Job Opportunity

We are seeking a highly skilled Patient Service Representative to join our team at Care Alliance.

This role is responsible for providing exceptional patient care and support, ensuring a positive experience for our patients.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Provide exceptional patient care and support
  • Process medical records and maintain accurate records
  • Modify clinical staff schedules as needed
  • Work with underserved and disadvantaged persons, demonstrating cultural sensitivity
  • Work independently with minimal supervision
  • Excellent organizational skills and commitment to accuracy
  • Excellent reception, telephone, and customer service skills

Requirements:

  • Minimum of a High School Diploma/GED
  • Minimum of 1 year of Patient Services experience
  • Minimum of 1 year of Medical records Experience
  • Minimum of 1 year of experience using EPIC
  • Ability to speak, read, write, and converse in English and Spanish
  • Well-developed communication and interpersonal skills
  • Ability to work Monday through Friday from 8 am until 5 pm

Care Alliance is committed to providing a supportive and inclusive work environment. We offer competitive compensation and benefits packages to our employees. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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