Commercial Vehicle Service Coordinator
1 week ago
Job Title: Commercial Truck Dealer Service Writer
Job Type: Full-time
Position Overview:
As a pivotal member of Selectransportation Resources, the Commercial Truck Dealer Service Writer plays an essential role in facilitating outstanding service for our clientele. This position serves as the crucial link between customers and our service department, ensuring effective communication, meticulous documentation, and unparalleled customer support.
Key Responsibilities:
- Engage with customers in a courteous and professional manner.
- Accurately record customers' service requirements.
- Keep clients updated on their vehicle's condition and suggested services.
- Generate comprehensive service orders and enter all pertinent information.
- Organize appointments and collaborate with the service team for timely repairs.
- Acquire a fundamental understanding of commercial truck systems and components.
- Respond to customer inquiries swiftly and follow up to guarantee satisfaction.
- Recognize opportunities to promote additional services to clients.
Qualifications:
- High school diploma or equivalent; further education in automotive technology is advantageous.
- Prior experience in customer service or automotive service is preferred.
- Exceptional communication and interpersonal skills.
- Strong organizational skills and meticulous attention to detail.
- Proficiency in computer systems and database management.
- Ability to thrive in a fast-paced environment.
- Willingness to work flexible hours, including weekends and evenings as needed.
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Commercial Vehicle Service Coordinator
1 week ago
Houston, Texas, United States Selectransportation Resources Full timeJob Title: Commercial Truck Dealer Service WriterJob Type: Full-timePosition Overview:As a Commercial Truck Dealer Service Writer at Selectransportation Resources, you will play a vital role in facilitating outstanding service for our clientele. Your primary responsibility will be to ensure effective communication between customers and our service...
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