Customer Experience Specialist

6 days ago


Lincoln, Nebraska, United States Dunkin' - Franchisee Of Dunkin Donuts Full time

About Our Company

Dunkin' - Franchisee Of Dunkin Donuts is a locally owned and operated business that is part of a larger franchise network. We are committed to providing excellent customer service and a positive work environment for our employees.

Our Team

We are a fast-paced and high-energy team that values hardworking and enthusiastic employees. We make it a priority to ensure their success and provide opportunities for growth within the company.

Job Summary

We are seeking a positive and energetic Team Member to join our team. As a Team Member, you will be responsible for providing exceptional customer service, maintaining a clean and safe work environment, and working collaboratively with our team to achieve our goals.

Responsibilities

  • Provide excellent customer service by greeting customers, taking orders, and serving food and beverages in a timely and efficient manner.
  • Maintain a clean and safe work environment by following health and safety procedures and reporting any hazards or incidents to management.
  • Work collaboratively with our team to achieve sales goals and provide excellent customer service.
  • Anticipate and understand customers' needs and exceed their expectations by providing personalized service and making recommendations.
  • Meet safety and sanitation standards by following procedures and reporting any issues to management.

Requirements

  • Previous experience working in a cafe or quick service restaurant is preferred.
  • Ability to work in a fast-paced environment and multitask.
  • Excellent communication and interpersonal skills.
  • Ability to work a variety of shifts, including mornings, afternoons, and weekends.

Benefits

  • Competitive wages.
  • Awesome team-oriented environment.
  • Lots of potential for growth within the company for those who work hard.
  • Health and Dental for Full Time 32+ hours.
  • PTO for full time (1 week:1 year)(2 week:3 year+).


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