Customer Experience Specialist
6 days ago
About Our Company
Dunkin' - Franchisee Of Dunkin Donuts is a locally owned and operated business that is part of a larger franchise network. We are committed to providing excellent customer service and a positive work environment for our employees.
Our Team
We are a fast-paced and high-energy team that values hardworking and enthusiastic employees. We make it a priority to ensure their success and provide opportunities for growth within the company.
Job Summary
We are seeking a positive and energetic Team Member to join our team. As a Team Member, you will be responsible for providing exceptional customer service, maintaining a clean and safe work environment, and working collaboratively with our team to achieve our goals.
Responsibilities
- Provide excellent customer service by greeting customers, taking orders, and serving food and beverages in a timely and efficient manner.
- Maintain a clean and safe work environment by following health and safety procedures and reporting any hazards or incidents to management.
- Work collaboratively with our team to achieve sales goals and provide excellent customer service.
- Anticipate and understand customers' needs and exceed their expectations by providing personalized service and making recommendations.
- Meet safety and sanitation standards by following procedures and reporting any issues to management.
Requirements
- Previous experience working in a cafe or quick service restaurant is preferred.
- Ability to work in a fast-paced environment and multitask.
- Excellent communication and interpersonal skills.
- Ability to work a variety of shifts, including mornings, afternoons, and weekends.
Benefits
- Competitive wages.
- Awesome team-oriented environment.
- Lots of potential for growth within the company for those who work hard.
- Health and Dental for Full Time 32+ hours.
- PTO for full time (1 week:1 year)(2 week:3 year+).
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