Client Service Liaison
5 days ago
{"title":"Client Service Coordinator","location":"Arvada, CO","type":"5-month Contract to Hire","shift/schedule":"M-F 8am-5pm","pay rate":"$31/hour starting","overview":"Established Environmental Science Company is seeking a Client Service Coordinator with a minimum of 1 year of experience in project management and client interactions. The ideal candidate will be responsible for performing all client communication, working with the lab to determine sample analysis timelines, and managing purchase orders through LIMS.
Responsibilities:
* Perform all client communication on sample status, updates, and field questions
* Work with the lab to determine appropriate timelines for sample analysis and return to the client
* Complete a report of sample results once analysis is complete
* Manage, review, and record purchase orders, task orders, contracts, and change order requests through LIMS
* Verify that lab compound lists and limits meet project requirements for new projects not quoted
* Communicate project details to operations
* Communicate any issues to clients for the duration of the project
* Create and issue final reports by client due date
* Review invoices, contracts, and purchase orders
* Take new quote requests from clients
* Work with CSM to communicate lab capabilities to the client
* Follow up calls and visits with clients
* Initiate project QAPP review with operations, QA, and subcontract labs as needed
Requirements:
* BS/BA in Chemistry/Sciences or related field
* 1 year of client-relationship/customer service experience
* Prefer some bench chemist or field experience
* Requires additional lab training in methods and QA across multiple departments
","requirements":["BS/BA in Chemistry/Sciences or related field","1 year of client-relationship/customer service experience","Prefer some bench chemist or field experience","Requires additional lab training in methods and QA across multiple departments"]}
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