Healthcare Support Specialist

2 weeks ago


Prior Lake, Minnesota, United States DirectEmployers Full time

Position Overview


DirectEmployers is seeking a dedicated Medical Assistant to enhance our team. This role is pivotal in providing exceptional patient care within a collaborative healthcare environment.

Our operational hours are designed to promote a healthy work-life balance, with no evening, weekend, or holiday shifts required.

This position includes a competitive sign-on bonus and offers a part-time schedule of 0.75 FTE (60 hours per two-week pay period).


Work Schedule
The working hours for this role are structured as follows: Monday 6:45 AM - 2:15 PM, Tuesday - off, Wednesday 6:45 AM - 6:15 PM, Thursday 9:45 AM - 6:15 PM, and Friday 10:45 AM - 5:15 PM, subject to adjustment based on clinic requirements.


Key Responsibilities
As a vital member of the patient care team, the Medical Assistant will uphold high standards of patient- and family-centered care. Responsibilities include:

  • Gathering patient information and documenting visits accurately.
  • Adhering to established policies and procedures while promoting effective communication among team members.
  • Maintaining comprehensive and timely clinical documentation for each patient.
  • Identifying opportunities for process improvement within the care workflow.

Medical Assistants at DirectEmployers will provide care as directed by physicians or registered nurses, prioritizing tasks based on patient needs and available resources.


Technical Skills
In this role, you may perform a variety of technical procedures, including:

  • Medication administration
  • Assisting with CPR
  • Supporting procedures such as lab draws


Qualifications
Required:
- Completion of an accredited Medical Assistant Program or LPN.
- Basic Life Support Certification.

Preferred:
- Experience in Ambulatory Care.
- AAMA Certification.
- Comfort in working with pediatric patients and administering vaccines.


Desired Skills
The ideal candidate will possess:

  • Excellent customer service and communication skills.
  • The ability to manage fluctuating workloads independently.
  • Adaptability to change and a commitment to continuous improvement.
  • Willingness to work at various locations as needed.

DirectEmployers is an equal opportunity employer, valuing diversity and inclusion in the workplace. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We ensure reasonable accommodations for individuals with disabilities throughout the application and interview process.


EEO Statement
DirectEmployers is an EEO/AA Employer/Vet/Disabled. All qualified applicants will receive consideration without regard to any lawfully protected status.



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