Lounge Assistant Manager

4 days ago


Missoula, Montana, United States Town Pump Full time

Job Summary:

Town Pump is seeking a highly motivated and experienced Lounge Assistant Manager to join our team. As a key member of our hospitality operations, you will be responsible for delivering exceptional customer service, managing daily operations, and ensuring a seamless guest experience.

Key Responsibilities:

  • Customer Service: Provide exceptional customer service to guests, ensuring their needs are met and exceeded.
  • Operations Management: Manage daily operations, including staff supervision, inventory control, and cash handling.
  • Leadership: Lead by example, demonstrating professionalism, attitude, and teamwork in all aspects of the job.
  • Training and Development: Participate in training programs to develop skills and knowledge, and assist in training new staff members.
  • Administrative Tasks: Handle administrative tasks, including payroll, inventory management, and scheduling.
  • Security and Safety: Ensure the security and safety of all casino assets, including cash handling and inventory control.
  • Vendor Management: Manage vendor relationships, including ordering supplies and processing invoices.
  • Liquor Control: Maintain accurate pricing and inventory control of liquor products, and prepare for liquor audits.
  • Banking and Finance: Prepare bank deposits, complete computer entries, and record sales and purchases.
  • Teamwork: Collaborate with other departments to ensure seamless operations and exceptional guest service.

Requirements:

  • Education: High school diploma or equivalent required.
  • Experience: 2+ years of experience in hospitality operations, customer service, or a related field.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in computer software and systems.

Benefits:

  • 401(K) and Health Insurance: Town Pump offers a comprehensive benefits package, including 401(K) and health insurance.
  • Education Reimbursement: Town Pump offers education reimbursement benefits to support employee growth and development.
  • Equal Employment Opportunity: Town Pump is an equal employment opportunity employer, committed to diversity and inclusion.


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