Account Management Professional

3 weeks ago


Salt Lake, Utah, United States FGM - Fabral LLC Full time
Job Description
Fabral is a global leader in the metal roofing and wall panel industry, looking for an experienced Customer Experience Specialist to join their team. In this role, you will be responsible for delivering exceptional customer service, managing assigned accounts, and collaborating with internal stakeholders to drive business growth.
Key Responsibilities:
  • Provide prompt and professional customer service via phone, email, or in-person, resolving customer complaints and improving overall satisfaction.
  • Manage and prioritize tasks effectively, meeting deadlines and exceeding performance targets.
  • Work collaboratively with sales and operations teams to identify areas for improvement and implement changes.
  • Develop and maintain accurate records of customer interactions, using data to inform business decisions.

The company offers a salary range of $70,000 - $90,000 per annum, based on experience and qualifications.



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