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Medical Office Coordinator

2 months ago

Norfolk, Virginia, United States Virginia Oncology Associates Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Services Coordinator to join our team at Virginia Oncology Associates. As a key member of our office staff, you will be responsible for providing exceptional patient care and administrative support in a fast-paced medical environment.

Key Responsibilities
  • Greets patients and visitors in a professional and courteous manner, ensuring a positive first impression of our practice.
  • Checks in patients, updates demographics and insurance information, and collects co-pays and balances.
  • Provides and explains paperwork for patients to complete prior to examination, and files patient forms in a timely and accurate manner.
  • Communicates messages to patients and clinical staff in a clear and concise manner, adhering to confidentiality and HIPAA guidelines.
  • Performs general administrative tasks, including scheduling appointments, recording patient cancellations and missed appointments, and maintaining a neat and orderly lobby area.
Requirements
  • Receptionist or office experience preferred, with 3 years of medical office experience and scheduling background in a busy practice strongly preferred.
  • Proficiency with computer systems and Microsoft Office (Outlook, Word, and Excel) required.
  • High school diploma or equivalent required, with willingness to travel to other office locations as needed.