Bench General Manager Position

11 hours ago


Mill Valley, California, United States Equator Coffees Full time
About Equator Coffees

Equator Coffees is a values-driven coffee roaster and coffee farm owner with a commitment to sustainable and fair trade coffee practices. Founded in 1995, the company has grown to become a retail and wholesale coffee roaster with twelve retail cafes throughout California.

Position Summary

The Bench Manager position is a unique opportunity to learn and grow within the company, with the ultimate goal of managing a designated home store and its team. This role involves shadowing existing store managers, working closely with the District Manager, and immersing oneself in the key responsibilities that define our brand's commitment to excellence.

Key Responsibilities
  • Conscientious hiring, training, and employee development
  • Fostering a positive environment and effective communication within the team
  • Creating schedules that harmonize with business and employee needs
  • Mastering accurate payroll management
  • Promptly addressing customer concerns
  • Working closely with the District Manager to drive sales and monitor Key Performance Indicators
Qualifications and Requirements
  • Management experience in specialty coffee, retail, hospitality, and/or customer service
  • Experience managing a profitable and operationally sound single cafe/restaurant
  • Must maintain current state-issued SERVSafe Manager Certificate
  • Experience recruiting, hiring, and managing staff
  • Strong leadership skills with professional maturity
  • Proven ability to understand and execute on an organization's goals and objectives
  • Excellent interpersonal and communication skills
  • Ability to work in a fast-paced environment and manage competing priorities
Benefits
  • Competitive wage
  • Commuter Benefits - pre-tax parking and transit
  • Employee Assistance Program (EAP) - physical and mental health, financial, and legal coaching available at no cost to the employee
  • Free mental health app subscription
  • Employee discount on merchandise, coffee gear, and at Equator cafes
  • Continuing coffee education classes
  • Free coffee
  • Paid Time Off for voting on Election Day
What We Offer

At Equator Coffees, we offer a comprehensive benefits package, including healthcare benefits, paid time off, and opportunities for professional growth and development. We are committed to creating a positive and inclusive work environment that supports the well-being of our employees.



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