Customer Service Lead

21 hours ago


Glendale, Arizona, United States Circle K Full time
Lead Customer Service Representative

At Circle K, we're looking for a skilled and customer-focused individual to join our team as a Lead Customer Service Representative. As a key member of our store team, you'll be responsible for providing exceptional customer service, resolving customer issues, and leading by example to ensure a positive shopping experience for all customers.

Key Responsibilities:
  • Provide prompt and courteous customer service, addressing customer concerns and resolving issues in a professional and efficient manner.
  • Assist in training and developing new Customer Service Representatives to ensure they have the skills and knowledge needed to succeed in their roles.
  • Perform shift supervision, ensuring that all store operations run smoothly and efficiently.
  • Complete store merchandise build-to's, ensuring that all products are properly stocked and displayed.
  • Assist with receiving and verifying vendor deliveries, ensuring that all products are accurately received and stored.

We're looking for a motivated and customer-focused individual who is passionate about delivering exceptional customer service. If you're a team player with excellent communication skills and a strong work ethic, we'd love to hear from you



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