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Customer Service Manager

2 months ago

Glendale, Arizona, United States 61st Ave Store (61st Ave & Bell) Full time
Job Summary

We are seeking a highly motivated and experienced Retail Sales Floor Leader to join our team at the 61st Ave Store. As a key member of our sales floor team, you will be responsible for leading and managing the daily operations of the store, driving sales growth, and delivering exceptional customer service.

Key Responsibilities
  • Lead and manage the sales floor team to achieve daily, monthly, and quarterly sales goals.
  • Develop and implement sales strategies to drive revenue growth and improve customer engagement.
  • Manage and maintain a clean and organized store environment, ensuring a positive customer experience.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Collaborate with store leadership to establish clear company vision and ensure team member engagement.
  • Perform other related duties as assigned.
Requirements
  • High School Diploma or equivalent required.
  • One year of retail management experience preferred.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Proficient in Microsoft Office Suite.
What We Offer
  • A comprehensive Total Rewards package, including medical, dental, and vision plans.
  • A 401(k) plan with employer match.
  • Paid time off and holidays.
  • Opportunities for professional growth and development.