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Office Operations Supervisor
2 months ago
The Office Operations Supervisor is responsible for overseeing the daily activities within a medical practice, ensuring that all operations run smoothly and efficiently under the guidance of the Practice Manager.
Key Responsibilities- Supervise and manage office staff to guarantee optimal performance and patient satisfaction.
- Address inquiries and resolve issues, providing necessary information to staff, patients, and administration.
- Ensure that all operational functions, including scheduling, patient registration, clinical care, and discharge processes, are executed professionally and in line with established protocols.
- Oversee billing and collections, ensuring adherence to cash handling policies and managing office expenses.
- Responsible for maintaining employee schedules, managing physician appointments, and ensuring accurate medical record keeping.
- Monitor patient satisfaction and quality management initiatives to uphold the highest standards of care.
Education:
High School Diploma or Equivalent (Required)
Associates Degree (Preferred)
Bachelors Degree (Preferred)
A combination of relevant education and experience may be considered in lieu of a degree.
Experience:
Minimum of 2 years in a medical office setting (Required)
At least 1 year in a supervisory capacity (Preferred)
Temple Health is a comprehensive network of hospitals, specialty centers, and physician practices dedicated to advancing healthcare and medical education. With a commitment to excellence, Temple Health fosters a diverse workforce of over 10,000 professionals who prioritize patient care and community well-being.
Equal Opportunity Employer
Temple Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.