Customer Service Representative

3 days ago


Lanai City HI USA, United States Avis Budget Group Full time
About the Role

This is an exciting opportunity to join Avis Budget Group as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their rental experience is seamless and enjoyable.

Key Responsibilities
  • Assist customers with rental and return processes on our airport lots
  • Check cars, enter information in a handheld device, and process rentals of loyalty customers
  • Provide excellent customer service and resolve any issues that may arise
  • Work collaboratively with colleagues to ensure a smooth and efficient rental process
What We Offer
  • Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
  • On-the-job training
  • Paid time off
  • Medical, dental, and other insurance
  • Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
  • Retirement benefits (401k)
  • Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
Requirements
  • High School Diploma (or equivalent)
  • Valid Driver's License
  • Basic computer skills (typing, data entry)
  • Effective verbal communication skills
  • Willingness to work outdoors
  • Flexibility to work all shifts


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