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Care Coordinator Specialist
2 months ago
Gastro Health is seeking a highly skilled Care Coordinator Specialist to join our team. As a leading gastroenterology multi-specialty group, we pride ourselves on providing outstanding medical care and an exceptional healthcare experience.
Key Responsibilities- Handle all administrative tasks and duties for the physician/provider
- Serve as the liaison or coordinator for the patient's medical care
- Streamline all patient-physician communications to ensure patient satisfaction
- Provide medical literature and clinical preparation instructions to patients
- Assist patients with questions and/or concerns regarding procedures
- Schedule all procedures to be performed by the physician
- Review the physician's schedule for maximum scheduling efficiency
- Schedule all diagnostic tests, procedures, and follow-up appointments
- Obtain all authorizations for procedures and tests
- Call patients to confirm procedures a week in advance
- Schedule follow-up appointments, including recalls
- Check-out patients at the end of their visit and provide next step instructions
- Request medical records from doctors and hospitals
- Return patient calls promptly and professionally
- Call-in new prescriptions and refills and obtain authorization if necessary
- Obtain lab results, including stat requests
- Complete tasks from Electronic Medical Record
- Review open orders every three days and work accordingly
- Contact patients with test results
- Send history and physical forms to outpatient facilities
- High school diploma or GED equivalent
- Medical terminology knowledge
- Prior medical office procedure scheduling experience required
- A comprehensive benefits package to our eligible employees
- 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%
- Discretionary profit-sharing contributions of up to 4%
- Health insurance
- Employer contributions to HSAs and HRAs
- Dental insurance
- Vision insurance
- Flexible spending accounts
- Voluntary life insurance
- Voluntary disability insurance
- Accident insurance
- Hospital indemnity insurance
- Critical illness insurance
- Identity theft insurance
- Legal insurance
- Pet insurance
- Paid time off
- Discounts at local fitness clubs
- Discounts at AT&T