Patient Access Representative

4 days ago


Duluth, Minnesota, United States Essentia Health Full time
{"title": "Patient Access Representative", "description": "Job Summary

We are seeking a skilled Patient Access Representative to join our team at Essentia Health. In this role, you will be responsible for greeting patients, facilitating the registration process, and ensuring accurate and timely data collection.

Key Responsibilities
  • Interview patients to obtain demographic and financial information
  • Obtain copies of insurance cards and update patient information in the medical record
  • Perform point of service data collection, including identifying and collecting patient co-payments
  • Maintain all assigned work queues according to supervisor's instructions
  • Interact positively with patients, co-workers, and others to provide highest level of customer service
  • Answer incoming phone calls, schedule appointments, and refer to clinical team as needed
Preferred Qualifications
  • Previous Patient Access Representative or Patient Scheduler experience
  • Completion of Healthcare Business Insight's Patient Access 2nd Level Certification Program within six months of hire date
Work Environment

This position is located at the Hermantown Clinic and requires a Day Rotation schedule with 8:00 AM - 4:30 PM shifts.

We offer a competitive compensation package, including a $24.29 hourly rate, and a comprehensive benefits program.

Essentia Health is an equal opportunity employer and welcomes applications from diverse candidates.

", "lang_code": "en"}

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