Studio Operations Manager

7 days ago


Grand Rapids, Michigan, United States BODY20 Cascade Full time
Job Description

Job Title: Studio Manager

Company: BODY20 Cascade

Job Type: Full-time

Location: Remote (with occasional on-site visits)

About Us:

BODY20 Cascade is a leading provider of innovative fitness solutions, dedicated to helping individuals achieve their wellness goals. We are seeking a highly motivated and experienced Studio Manager to join our team.

Job Summary:

We are looking for a results-driven Studio Manager to oversee the daily operations of our studio, driving revenue growth, improving customer satisfaction, and fostering a positive work environment. The ideal candidate will have a proven track record in sales, customer service, and team leadership, with a passion for the fitness industry.

Responsibilities:

  • Studio Operations: Oversee the day-to-day operations of the studio, ensuring seamless delivery of services and exceptional customer experiences.
  • Sales and Revenue Growth: Develop and implement strategies to drive sales growth, increase revenue, and improve customer retention.
  • Team Leadership: Lead and motivate a team of sales associates and coaches, providing guidance, training, and support to ensure their success.
  • Customer Service: Ensure prompt and effective resolution of customer complaints and concerns, maintaining a high level of customer satisfaction.
  • Marketing and Promotion: Collaborate with the marketing team to develop and implement marketing strategies, promoting the studio and its services to attract new customers.
  • Financial Management: Manage studio finances, including budgeting, forecasting, and expense control, ensuring the studio operates within budget.
  • Facilities Management: Oversee the maintenance and upkeep of the studio facilities, ensuring a clean, safe, and welcoming environment for customers and staff.

Requirements:

  • Experience: 1-2 years of experience in sales, customer service, or a related field, with a proven track record of success.
  • Education: Associate or bachelor's degree in business, marketing, or a related field.
  • Skills: Excellent communication and interpersonal skills, with the ability to lead and motivate a team. Strong sales and customer service skills, with a passion for the fitness industry.
  • Certifications: Certified Personal Trainer (CPT) or a related certification.

What We Offer:

  • Competitive Salary: A competitive salary based on experience and performance.
  • Commission and Bonuses: Commission paid on meeting or exceeding sales targets, with opportunities for bonuses based on performance.
  • Benefits: Comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Professional Development: Opportunities for professional growth and development, including training and certification programs.

How to Apply:

If you are a motivated and experienced professional with a passion for the fitness industry, please submit your application, including your resume and a cover letter, to [insert contact information].



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