Front Desk Receptionist

16 hours ago


Grand Rapids, Michigan, United States BrightSpring Health Services Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at Gateway Pediatric Therapy. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our clients and their families, while also maintaining a high level of administrative accuracy and efficiency.

Responsibilities

• Provide exceptional customer service to clients and their families, responding to phone calls, emails, and in-person inquiries in a timely and professional manner.

• Maintain accurate and up-to-date records, including client files, schedules, and billing information.

• Coordinate with therapists and other staff members to ensure seamless communication and collaboration.

• Manage the front desk area, including answering phones, greeting clients, and maintaining a clean and organized workspace.

• Perform administrative tasks, such as data entry, filing, and photocopying, as needed.

Requirements

• High school diploma or equivalent required; bachelor's degree preferred.

• 1 year of experience in a front desk or administrative role, preferably in a healthcare or pediatric setting.

• Excellent communication and interpersonal skills, with the ability to work effectively with clients, staff, and other stakeholders.

• Ability to maintain confidentiality and handle sensitive information with discretion.

• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.

• Reliable means of transportation and a valid driver's license.

About Us

Gateway Pediatric Therapy is a leading provider of comprehensive pediatric therapy services, dedicated to enriching the lives of children and adolescents on the autism spectrum. With a focus on individualized care and evidence-based practices, we provide a flexible and dynamic process for applied behavior analysis (ABA) therapy. Our team of experienced and compassionate therapists works collaboratively with families to create tailored treatment plans that address each child's unique needs and goals. Through personalized support and innovative therapies, we strive to empower children to reach their full potential and thrive in all aspects of their lives.

  • Grand Rapids, Michigan, United States BrightSpring Health Services Full time

    {"h1": "Front Desk Receptionist", "p": "We are seeking a Front Desk Receptionist to join our team at Gateway Pediatric Therapy. As a Front Desk Receptionist, you will be the first point of contact for our clients and their families, providing a warm and welcoming experience. Your role will involve answering phones, taking messages, and transferring calls, as...


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