Front Desk Coordinator

2 hours ago


Grand Rapids, Michigan, United States Khan Law Firm Full time
Job Overview

We are seeking a highly skilled and organized Front Desk Administrator to join our team at Khan Law Firm. As the first point of contact for clients and visitors, you will be responsible for providing exceptional customer service, managing front office operations, and supporting our team members.

Key Responsibilities
  • Respond to incoming phone calls and emails, ensuring timely and accurate communication with clients and colleagues
  • Organize company trips and travel arrangements, ensuring seamless execution of off-site events
  • Manage incoming and outgoing mail, handling deliveries and maintaining a secure front office environment
  • Provide administrative support to team members, including data entry, paperwork, and photocopying as needed
  • Greet visitors, clients, and colleagues, providing directions and information as required
  • Manage social media and marketing events, ensuring consistent branding and messaging
Requirements
  • Strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Comfortable taking telephone calls and mitigating stressful situations
  • At least one year of receptionist or administrative assistant experience, or similar
  • Working knowledge of Microsoft Office and basic computer skills
  • High school diploma, G.E.D., or equivalent
About Khan Law Firm

We are a personal injury law firm dedicated to delivering exceptional results for our clients. Our team is passionate about client well-being and committed to achieving the best possible outcomes. We offer a supportive and collaborative work environment, with opportunities for growth and development.



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