Customer Service Sales Representative
1 week ago
POSITION SUMMARY:
The Sales Associate plays a crucial role in understanding and addressing the service requirements of customers, guiding them towards suitable programs that cater to their needs. This position offers comprehensive training and continuous coaching, ensuring professional growth. Initially, this is a Part-Time permanent role, with the potential to transition into a Full-Time position. There are ample opportunities for career advancement within the Sales and Administrative departments.
COMPENSATION:
The Sales Associate will receive an hourly wage of $15.50, in addition to a commission structure that rewards performance (50% upon sale and 50% after service completion).
DUTIES AND RESPONSIBILITIES:
- Engage with new inquiries to promote various services tailored to their needs (no cold calling involved).
- Reach out to existing clients to offer additional services or renewals.
- Reconnect with previous prospects to explore potential service offerings.
- Achieve or surpass the daily target for customer interactions.
- Accurately input customer order details into the database.
QUALIFICATIONS:
- Prior sales experience is beneficial but not mandatory.
- A high school diploma is required.
- Excellent interpersonal, verbal, and written communication skills.
- Ability to handle a high volume of phone calls daily.
- Basic proficiency in MS Office applications.
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