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Customer Service Representative

2 months ago

Manassas, Virginia, United States Waste Connections Full time

Job Summary:

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Waste Connections. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and promoting our services.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Work with customers to understand their needs and provide solutions that meet their expectations.
  • Collaborate with internal teams to resolve customer complaints and issues.
  • Communicate effectively with customers and internal stakeholders to ensure seamless service delivery.
  • Provide excellent customer service and support to ensure customer satisfaction and loyalty.

Requirements:

  • 2 years of customer service experience in a high-volume environment.
  • High school diploma or equivalent.
  • Excellent verbal and written communication skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Experience with Microsoft Office and other software applications.

What We Offer:

Waste Connections is an equal opportunity employer and offers a competitive salary, benefits package, and opportunities for career growth and development.