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Retail Sales Associate

1 month ago

Menlo Park, California, United States SusieCakes LLC Full time

At SusieCakes LLC, we're on a mission to connect with our guests and community through the joy of celebration. As a Retail Sales Associate, you'll be part of a lively and bustling team that's passionate about delivering premium guest service and treating each guest as a VIP. Your role will involve greeting and welcoming guests, handling orders and transactions, and performing tasks to ensure a seamless experience. If you have a knack for hospitality and a willingness to work in a fast-paced environment, we'd love to hear from you.

**Key Responsibilities:**

* Provide exceptional guest service and maintain service quality standards
* Handle guest orders and transactions efficiently and professionally
* Perform tasks as needed to ensure a seamless guest experience
* Work collaboratively with the team to achieve common goals

**Requirements:**

* One year of experience in a customer service environment preferred
* Previous food handling experience in the hospitality or food and beverage industry is a plus
* Attention to detail and excellent verbal and written communication skills
* Ability to work flexible hours, including weekends and holidays

**What We Offer:**

* Competitive hourly rate
* Opportunities for growth and development
* Flexible work schedule
* Free non-slip shoes (annually)
* Birthday month PTO with complimentary cake
* Medical, dental, vision insurance
* Vacation, 401k, FSA
* Paid Sick Time
* Referral Program
* Pet rescue reimbursement and pet insurance
* Flexible return to work schedule for maternity leave
* Generous 50% discount on all our delicious desserts

**About Us:**

SusieCakes LLC is a bakery that specializes in old-fashioned, sentimental dessert favorites. Our bakeries are filled with the delicious tastes and sweet smells of cakes, cupcakes, cookies, pies, and bars - all baked from scratch, on-site daily, using the freshest and finest ingredients. We're passionate about connecting with our guests and community through the joy of celebration.