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CPI Investigative Supervisor

2 months ago

Gainesville, Florida, United States Texas Department of Aging & Disability Services Full time
Job Summary:

The CPI Investigative Supervisor I/II is a senior-level position that performs highly complex consultative services, technical assistance, and supervisor work. This role manages administrative staff and a unit of caseworkers responsible for conducting Investigations and Alternative Response (AR) cases within the CPI Division.

Key Responsibilities:
  • Manages and develops staff through review of performance data, individual conferences, case readings, data warehouse reports, field visits, and unit meetings to ensure productivity and compliance with policy, procedure, and service control requirements.
  • Provides consultative services, analysis, and technical assistance to design, implement, and monitor solutions and improvements resulting from assessment of CPI cases within the unit pertaining to all child safety issues.
  • Consults with the area Program Director, regional and state office management, regional caseworkers, and external public and private stakeholders to provide details of complex, high-profile, and sensitive CPI cases and prioritizes time-sensitive reports.
  • Oversees the unit in accordance with Child Protective Services Handbook, Title III of the Texas Family Code, and Minimum Standards of child placing agencies.
  • Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.
Requirements:
  • Knowledge of state and federal laws and regulations related to the INV/AR program.
  • Specialized knowledge of INV/AR program and child welfare practice.
  • Strong verbal and written communication skills.
  • Ability to operate a personal computer and use various software packages.
  • Ability to prepare clear and concise reports.
  • Ability to gather, assemble, correlate, and analyze facts.
  • Ability to prioritize and manage multiple responsibilities.
  • Ability to understand new information effectively and quickly.
  • Ability to plan, direct, and assign responsibilities and supervise the work of others.
  • Ability to work with people from a variety of backgrounds and professions.
  • Ability to represent Child Protective Investigations effectively with key stakeholders.
Working Conditions:

This position requires regular on-call duties, frequency and timeframes determined by the regional area, to include holidays and weekends.