CPI Investigative Supervisor I/II Lead
5 days ago
We are seeking a highly skilled CPI Investigative Supervisor I/II to join our team at the Texas Department of Aging & Disability Services. The successful candidate will be responsible for managing a unit of caseworkers responsible for conducting Investigations and Alternative Response (AR) cases within the CPI Division.
Key Responsibilities:
- Oversees, directs, and staffs case actions related to safety, risk, and permanency daily, ensuring timely contact is made on all cases and staff are continually assessing child safety throughout the investigation.
- Evaluates unit performance through case readings, review that safety assessments and reassessments are completed timely, and referrals to community resources or services are provided when the caseworker determines such resources will reduce danger to a child, support protective actions, and mitigate factors placing the child at risk of future harm.
- Implements program guidelines, performs administrative functions for staff, and conducts unit meetings, ensuring all time and leave is entered into the Centralized Accounting and Payroll/Personnel System (CAPPS).
- Provides training and conducts monthly meetings with staff to convey important communications pertaining to policies and procedures, address trends and patterns in productivity and quality of the work, discuss day-to-day operations, provide CPI updates, and support team cohesiveness.
- Interviews, selects, hires, manages, and develops staff, conducting field visits with staff, reviews performance data, holds monthly conferences, trains, and completes performance appraisals.
- Consults with unit staff and interprets program policy and procedures to agency staff, parents, children, youth, caregivers, volunteers, advocates, judges, educational, juvenile justice, other stakeholders, and the general public.
Requirements:
- Knowledge of state and federal laws and regulations related to the INV/AR program.
- Specialized knowledge of INV/AR program and child welfare practice.
- Strong verbal and written communication skills.
- Skill at establishing and maintaining productive working relationships both internally and externally.
- Ability to operate a personal computer and use various software packages.
- Ability to prepare clear and concise reports.
- Ability to gather, assemble, correlate and analyze facts.
- Ability to prioritize and manage multiple responsibilities.
- Ability to understand new information effectively and quickly.
- Ability to plan, direct and assign responsibilities and supervise the work of others.
- Ability to work with people from a variety of backgrounds and professions.
- Ability to represent Child Protective Investigations effectively with key stakeholders.
What We Offer:
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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