Healthcare Client Implementation Manager
3 days ago
Are you a project management professional with a passion for innovation in healthcare delivery? We are seeking a skilled Healthcare Client Implementation Manager to join our team.
About Us
Imagenet is a leading provider of back-office support technology and tech-enabled outsourced services to healthcare plans nationwide. Our solutions help healthcare plans enhance engagement and satisfaction with their members and providers.
The Role
As a Healthcare Client Implementation Manager, you will play a pivotal role in ensuring the successful onboarding and integration of our solutions for healthcare clients. You will be the primary point of contact, leading clients through the entire implementation process from initial planning to go-live and beyond.
Responsibilities
- Partner with new healthcare clients to understand their specific needs and goals.
- Develop and manage comprehensive project plans, including timelines, budgets, and resource allocation.
- Lead and coordinate the implementation team, ensuring all tasks are completed on time and within budget.
- Facilitate clear and consistent communication between internal teams and clients.
- Conduct training sessions and provide ongoing support to ensure client staff are comfortable using our solutions.
- Monitor and track project progress, identifying and mitigating potential risks.
- Document the entire implementation process for future reference and improvement.
- Collaborate with product development teams to address client feedback and propose enhancements.
Qualifications
- Bachelor's degree in Healthcare Administration, Business Administration, Project Management, or a related field.
- 5+ years of experience in project management, preferably within the healthcare industry.
- Proven experience in leading and managing complex implementations.
- Strong understanding of healthcare operations and workflows.
- Excellent communication, interpersonal, and relationship-building skills.
- Ability to manage multiple priorities and work effectively in a fast-paced environment.
- Proficient in project management methodologies (e.g., Agile, Waterfall).
- Experience with healthcare IT systems (a plus).
- PMP certification (a plus)
- Green Belt Six Sigma certification (a plus).
- Experience with EDI (a plus)
Benefits
We offer a competitive benefits package including PTO, 401K, Medical, Dental, Vision, Life, Hospital, Accident, STD
Join a growing and innovative company at the forefront of transforming healthcare delivery. If you are a passionate and results-oriented individual with a commitment to client success, we encourage you to apply
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