Implementation Specialist

5 days ago

Tampa, Florida, United States The Select Group Full time

Job Title: Implementation Support Consultant

Job Overview: The Select Group is seeking an experienced Implementation Support Consultant to join our team. As an Implementation Support Consultant, you will be responsible for providing activation assistance during a customer's go-live phase for Veradigm/Allscripts Practice Management.

Key Responsibilities:

  • Implementation: Execute the implementation of Veradigm/Allscripts solutions and other designated third-party products, ensuring adherence to the detailed project plan and scope.
  • Troubleshooting: Identify and resolve issues within the application and interfaces during and after implementation, including those related to third-party interfaces and applications.
  • Client Assistance: Assist clients with the parameterization and configuration of the Practice Management database to deliver the necessary functionality as defined in the project scope and contract.
  • System Design and Migration: Lead and support the organization's specific system design, conversion, migration, and data build processes with the client.
  • Documentation and Training: Design and present client-specific documentation and formal training sessions.
  • Testing and Planning: Advise and assist clients on interface and application testing, planning, and fulfillment to ensure a successful go-live.
  • SME Support: Serve as the Allscripts Practice Management application SME to ensure the setup supports organizational workflow decisions and billing needs.

Requirements:

  • Subject Matter Expertise: Extensive, recent experience with the Veradigm/Allscripts Practice Management (PM) product suite.
  • Super User Skills: Capable of effectively interacting with end users leveraging the Veradigm/Allscripts PM suite.
  • Clinical Workflow Knowledge: Basic understanding of clinical workflows.
  • Veradigm Familiarity: Awareness that Allscripts is now Veradigm, with the ability to educate candidates about this change before interviews.
  • Customer Service Orientation: Strong commitment to delivering excellent customer support.
  • Training and Support Experience: Proven ability to train and support both clinical and non-clinical staff.

Additional Details:

Background check and drug test required. All travel expenses will be reimbursed. The Select Group is an equal opportunity employer.

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