Automotive Service Writer

3 weeks ago


Newton, Massachusetts, United States Pleasant Car Care Inc Full time
About the Role

We are seeking a highly skilled and customer-focused Service Advisor to join our team at Pleasant Car Care Inc. As a Service Advisor, you will play a critical role in building relationships with our customers and ensuring their vehicles are properly maintained.

Key Responsibilities:

  • Greet every customer enthusiastically and answer phone calls with a proven concept presentation.
  • Maintain a positive attitude, positive communications, and a strong team atmosphere.
  • Listen carefully to every customer and touch every car you are responsible for.
  • Build estimates, ensure target margins are achieved on each work order, and present the best solution to properly repair our customer's vehicle.
  • Perform with total integrity, meet and exceed expectations, and assist with daily physical opening and closing of the store as needed.

Requirements:

  • Experience in automotive customer service and service sales.
  • Current driver's license and a driving record acceptable to our insurance carrier.
  • No felony convictions.

What We Offer:

  • A clean, upbeat work environment with growth opportunities.
  • Paid Time Off and a Retirement Plan.
  • A competitive salary with an incentive plan.

About Us:

Pleasant Car Care Inc is a successful and growing company that values its employees and customers. We are committed to providing excellent customer service and ensuring our customers' vehicles are properly maintained.

How to Apply:

If you are a team-oriented individual with a passion for helping people and a proven track record in automotive customer service and sales, we encourage you to apply for this exciting opportunity.


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