Customer Service Representative
4 weeks ago
Job Summary
We are seeking a highly skilled and customer-focused Receptionist and Customer Service Associate to join our team at Open Road Auto Group. As a key member of our team, you will be responsible for providing exceptional customer service, handling phone calls, and maintaining a clean and welcoming environment for our customers.
Key Responsibilities
- Provide excellent customer service and respond to customer inquiries in a timely and professional manner
- Answer and direct phone calls, take messages, and handle customer complaints
- Maintain a clean and organized front desk area, including the reception area and customer waiting area
- Collect payments from customers and provide change and receipts as needed
- Assist with administrative tasks, such as data entry and filing
Requirements
- 6 months of relevant work experience in customer service, reception, or administrative role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Basic computer skills and knowledge of Microsoft Office
About Us
Open Road Auto Group is a leading automotive retailer with over 25 facilities throughout the New York/New Jersey metropolitan area. We are committed to providing our customers with a Five-Star customer service experience and offer a competitive compensation package, including base pay, bonuses, and benefits.
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