Guest Service Agent
3 weeks ago
Job Summary:
The Guest Service Agent is responsible for providing exceptional customer service to our guests by transporting them to and from various local locations as requested by hotel departments. This role requires strong communication skills, attention to detail, and the ability to work independently.
Key Responsibilities:
- Pick up and deliver guests to various local locations as scheduled by the Front Desk
- Familiarize guests with points of interest, restaurants, activities, and hotel facilities while transporting guests
- Maintain constant communication with Front Desk for itinerary changes and guest requests
- Check and maintain the cleanliness of vehicles
- Report any problems with vehicles to the Guest Services Manager
- Fill out vehicle maintenance checklists as directed
- Report all accidents accurately and fill out incident reports immediately
- Assist Front Desk in locating lost baggage through airlines and guest services desk at airport
- Drive safely at all times
Qualifications:
- Must be over 18 years of age
- A valid driver's license is required
- High School Diploma or high school equivalent preferred
- 1 year of guest/customer service skills preferred
Work Environment and Physical Demands:
The Guest Service Agent will work in a fast-paced environment with frequent exposure to the outdoors. The ability to reach, crouch, kneel, see, hear, stand, walk, and run for extended periods of time is required. Regularly working in adverse weather conditions and driving in bright sunlight and at night is also expected.
Benefits:
This position is categorized as a regular full-time position eligible for the following benefits:
- Health, Dental, and Vision Insurance Programs
- Flexible Spending Account Programs
- Life Insurance Programs
- Paid Time Off Programs
- Paid Leave Programs
- 401(k) Savings Plan
- Employee Ski Pass and Dependent Ski Passes
Equal Opportunity Employer:
Aspen One, Aspen Snowmass, Aspen Ventures, and Aspen Hospitality are equal opportunity employers. We are committed to diversity and inclusion in the workplace.
-
Guest Service Agent
3 weeks ago
Aspen, Colorado, United States Limelight Hotels Full timeJob Title: Guest Service Agent Limelight Aspen WinterJob Summary:The Guest Service Agent plays a vital role in ensuring the comfort and satisfaction of our guests. As a key member of our team, you will be responsible for providing exceptional customer service, transporting guests to and from various local locations, and assisting the front desk as needed.Key...
-
Guest Service Agent
4 weeks ago
Aspen, Colorado, United States Limelight Hotels Full timeJob Title: Guest Service Agent Limelight AspenJob Summary:The Guest Service Agent is a vital member of our team, responsible for providing exceptional customer service to our guests. This role involves driving guests to and from various local locations, while also ensuring their safety and comfort.Key Responsibilities:Transport guests to and from local...
-
Guest Service Agent
3 weeks ago
Aspen, Colorado, United States Aspen Full timeJob Title: Guest Service AgentAs a Guest Service Agent with Aspen Hospitality, you will play a vital role in ensuring our guests have an exceptional experience at our Limelight Hotels. Your primary responsibility will be to transport guests to and from various local locations, providing assistance and support to the front desk as needed.Key...
-
Guest Service Agent
3 weeks ago
Aspen, Colorado, United States Aspen Skiing Company Full timeJob SummaryThe Guest Service Agent plays a vital role in ensuring the comfort and satisfaction of our guests by providing safe and reliable transportation to various local locations. This position requires excellent communication skills, a strong knowledge of the local area, and the ability to work independently with minimal supervision.Key...
-
Guest Service Agent
3 weeks ago
Aspen, Colorado, United States Aspen Skiing Company Full timeJob SummaryThe Guest Service Agent plays a vital role in ensuring the comfort and satisfaction of our guests by providing safe and reliable transportation to various local locations. This position requires excellent communication skills, a strong knowledge of the local area, and the ability to work independently with minimal supervision.Key...
-
Guest Service Agent
1 month ago
Aspen, Colorado, United States Aspen Skiing Company Full timeJob Title: Guest Service AgentAs a Guest Service Agent with Aspen Skiing Company, you will play a vital role in ensuring our guests have an exceptional experience at our properties. Your primary responsibility will be to transport guests to and from various local locations, providing assistance and support to the front desk as needed.Key...
-
On Call Guest Service Agent
4 days ago
Aspen, Colorado, United States Limelight Hotels Full timeJob SummaryThe Guest Service Agent at Limelight Hotels provides exceptional support to our guests by driving them to and from various local locations as requested by hotel departments. This role requires excellent communication skills, a strong understanding of local points of interest, and the ability to work effectively with the front desk team.Key...
-
Guest Services Director
3 weeks ago
Aspen, Colorado, United States The Gant Aspen Full timeJob Title: Guest Service ManagerJob Summary:The Guest Service Manager is responsible for providing exceptional guest experiences at The Gant Aspen. This role involves leading the front office team to deliver high-quality services and products, while supporting the hotel's vision, mission, and values.Key Responsibilities:Lead and direct the guest services...
-
Front Desk Agent
4 weeks ago
Aspen, Colorado, United States Aspen Skiing Company Full timeJob Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Aspen Skiing Company. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.Key Responsibilities:Welcome and...
-
Reservations Ambassador Agent
4 weeks ago
Aspen, Colorado, United States HayMax Hotels LLC Full timeJob Title: Reservations Ambassador AgentWe are seeking a highly skilled and enthusiastic Reservations Ambassador Agent to join our team at HayMax Hotels LLC. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our valued customers.Job Summary:The Reservations...
-
Guest Service Manager
2 weeks ago
Aspen, Colorado, United States The Gant Aspen Full timeJob Title: Guest Service ManagerAt The Gant Aspen, we are seeking a highly skilled Guest Service Manager to lead our front office team in delivering exceptional guest experiences.Job SummaryThe Guest Service Manager will be responsible for managing all aspects of the front office department, including leading the guest services team, providing training and...
-
Curator of Immersive Guest Experiences
3 days ago
Aspen, Colorado, United States Hotel Jerome Full timeJob OverviewHotel Jerome is seeking a skilled Pre Arrival Experience Curator to craft unforgettable journeys for our guests. As a key member of our team, you will be responsible for designing and delivering exceptional travel experiences that exceed our guests' expectations.Key ResponsibilitiesCollaborate with guests to understand their preferences,...
-
Guest Services Director
1 month ago
Aspen, Colorado, United States The Gant Aspen Full timeJob Title: Guest Service ManagerJob Summary:The Guest Service Manager is responsible for providing exceptional guest experiences at The Gant Aspen. This role involves leading the front office team, managing guest services, and ensuring seamless operations.Key Responsibilities:Lead and direct the guest services team to deliver outstanding guest...
-
Guest Service Expert
2 weeks ago
Aspen, Colorado, United States Marriott International, Inc Full timeJob Title: Guest Service ExpertAt Marriott International, we're committed to delivering exceptional guest experiences that exceed our customers' expectations. As a Guest Service Expert, you'll play a critical role in creating memorable moments for our guests, from setting tables to interacting with guests and ensuring a seamless dining experience.Key...
-
Guest Service Ambassador
1 week ago
Aspen, Colorado, United States Marriott International Inc Full timePOSITION SUMMARYWe're looking for a Guest Service Expert to deliver exceptional experiences to our guests. This role involves setting tables, communicating with the kitchen, interacting and serving guests, and maintaining a clean and organized work environment.KEY RESPONSIBILITIESProvide outstanding service to guests, ensuring their needs are met and...
-
Guest Service Expert
2 weeks ago
Aspen, Colorado, United States Marriott International, Inc Full timeJob SummaryWe are seeking a skilled Guest Service Expert to join our team at Marriott International, Inc. This role is responsible for delivering exceptional customer experiences and ensuring that our guests feel valued and cared for.Key ResponsibilitiesProvide personalized service to guests, ensuring their needs are met and exceeded.Communicate effectively...
-
Guest Service Ambassador
2 weeks ago
Aspen, Colorado, United States Marriott International, Inc Full timeJob SummaryWe are seeking a highly motivated Guest Service Expert to join our team at W Aspen. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their experience is memorable and unique.Key ResponsibilitiesProvide exceptional service to guests, ensuring their needs are met and...
-
Luxury Guest Services Associate
1 week ago
Aspen, Colorado, United States Marriott International Inc Full timeJob SummaryAs a Luxury Guest Services Associate at Marriott International Inc, you will be responsible for delivering exceptional guest experiences and ensuring seamless service delivery. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key...
-
Host - Guest Services Professional
1 week ago
Aspen, Colorado, United States Sant Ambroeus Coffee Bar Full timepbJob Summary:/b/ppThis role is responsible for providing exceptional guest experiences at Sant Ambroeus Coffee Bar. As a Host, you will be the first point of contact for our guests, ensuring a warm and welcoming atmosphere./ppbKey Responsibilities:/b/pulliGreets guests in a prompt and courteous manner, ensuring a positive first impression./liliManages...
-
Customer Service Representative
3 days ago
Aspen, Colorado, United States Marriott Full timeAt Marriott International, we're committed to delivering exceptional experiences for our guests. As a Front Desk Agent, you'll play a key role in making this happen.Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to...