PBX Operator

3 weeks ago


Los Angeles, California, United States Journal Hotels Full time
Job Title: PBX Operator

At Journal Hotels, we are seeking a highly skilled and customer-focused PBX Operator to join our team.

Job Summary:

The PBX Operator will be responsible for providing exceptional customer service to our guests by answering and directing calls in a professional and efficient manner.

Key Responsibilities:

  • Deliver outstanding customer service to guests over the phone
  • Answer and direct calls in a timely and professional manner
  • Maintain accurate knowledge of hotel offerings and services
  • Communicate effectively with all departments to ensure guest needs are met
  • Work collaboratively with colleagues to achieve team goals

Requirements:

  • High school diploma or equivalent required
  • 1 year of customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application today.



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