VIP Suite Service Host
4 weeks ago
We are seeking a highly skilled and detail-oriented VIP Suite Service Host to join our team. This role will provide exceptional service to our guests in a fast-paced and dynamic environment.
### Responsibilities
* Assist in the set-up and organization of food service areas within specific suites and club areas based on pre-orders
* Ensure all assigned suites are set prior to events based on communication received of orders
* Responsible for organization and preparation of events in assigned locations
* Assist in closing out financials per event and ensure correct billing takes place
* Monitor and maintain food quality
* Follow company policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests
* Monitor and enforce safe alcohol policies and procedures
* Monitor and maintain inventory control and product requisition fulfilling
* Have full knowledge of food and beverage menu items and accompaniments
* Responsible for supervising the service of beverages to guests, including alcoholic beverages
* Responsible for observing guests to respond to any additional requests
* Ensure suites have all necessary serving ware
* Maintain sanitation, health and safety standards in work areas
* Must show demonstrated ability to meet the company standard for excellent attendance
* Assure that location equipment is operable and clean prior to start of event
* Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
* Perform all other duties as assigned by managers and supervisors
### Qualifications
* Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner, generating a positive, enthusiastic, and cooperative work environment
* Ability to speak, read, and write in English
* Ability to work well in a team-oriented, fast-paced, event-driven environment
* Possess valid food handling certificate or alcohol service permit if required by state or federal regulations
* Ability to handle cash accurately and responsibly
* Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory
### Education, Qualifications, and Experience
* At least 1-2 years of experience working in a food and beverage or customer service role
### Salary and Benefits
* The salary for this position is estimated to be around $30.00 per hour
* Benefits include a 401(k) savings plan and 401(k) matching
### Vaccination Statement
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. We highly encourage our employees to continue to get vaccinated and boosted against COVID-19.
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