Senior Unified Communications Specialist

8 hours ago

Annapolis, Maryland, United States Stratum Networks, Inc. Full time
Job Description

Stratum Networks, a leading information assurance and cybersecurity solutions company, is seeking a highly skilled Senior Unified Communications Specialist to support one of our clients in the Annapolis Junction, MD area.

Key Responsibilities:

  • Lead the migration and adoption of Microsoft Teams as our primary unified communications platform.
  • Design, implement, and manage Microsoft Teams environments, including configuration, customization, and integration with other systems.
  • Provide technical expertise and support for Skype for Business, Jabber, Cisco CMS, VTC (Video Teleconferencing), Oracle SBCs (Session Border Controllers), and other communication services.
  • Ensure seamless intercommunication between various communication platforms and services.
  • Collaborate with IT teams and stakeholders to gather requirements, define project scopes, and deliver solutions aligned with business needs.
  • Conduct thorough testing and troubleshooting to ensure the reliability and performance of unified communications systems.
  • Develop and maintain documentation, including system configurations, processes, and procedures.
  • Train end-users on the effective use of unified communications tools and platforms.
  • Monitor system performance, analyze trends, and implement optimizations and upgrades as needed.
  • Stay current with industry trends and technologies related to unified communications and recommend improvements or enhancements.

Qualifications:

  • Bachelor's degree with 14 years of experience or HS/GED with 19 years of experience in systems engineering.
  • Ability to manage complex projects and work effectively in a cross-functional team environment.
  • Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical stakeholders.
  • Excellent problem-solving skills and a proactive approach to addressing issues.
  • Experience with Skype for Business, Jabber, Cisco CMS, VTC systems, Oracle SBCs, and other unified communications technologies.
  • Proven experience as a Unified Communications Specialist or similar role, with a focus on Microsoft Teams migration and administration.
  • Strong expertise in Microsoft Teams administration, including voice and video integration, channels, chat, and collaboration tools.
  • Ability to collaborate effectively with cross-functional teams.
  • Candidate shall have appropriate certification in compliance with the requirements of the DoD 8570 Information Assurance Category IAT Level II. Security+ or higher cert required upon submission.

About Stratum Networks:

Stratum Networks is a rapidly growing information assurance and cybersecurity solutions company with expert knowledge of implementing secure infrastructure, providing security integration, development, assessment, and training solutions. Our high-end network and security consulting to Department of Defense and Intelligence Community clients create robust, secure network infrastructure, policies, and procedures for local and global, terrestrial and satellite networks.

As leading experts in their fields, our certified and highly experienced network, software development, IT support, and security professionals are able to provide the necessary design, implementation, and consulting services to meet the demanding requirements of mission-critical networks. To learn more, visit https://www.stratumnetworks.com/.

Stratum Networks, Inc is an equal opportunity employer, who participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veteran's status, or any other classification as required by applicable law.

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