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Unified Communications Specialist

2 months ago

Annapolis, Maryland, United States Orion Consortium Full time
Job Title: System Engineer 2

Orion Consortium is seeking a highly skilled System Engineer 2 to lead the migration and adoption of Microsoft Teams as our primary unified communications platform.

Key Responsibilities:
  • Design, implement, and manage Microsoft Teams environments, including configuration, customization, and integration with other systems.
  • Provide technical expertise and support for Skype for Business, Jabber, Cisco CMS, VTC (Video Teleconferencing), Oracle SBCs (Session Border Controllers), and other communication services.
  • Ensure seamless intercommunication between various communication platforms and services.
  • Collaborate with IT teams and stakeholders to gather requirements, define project scopes, and deliver solutions aligned with business needs.
  • Conduct thorough testing and troubleshooting to ensure the reliability and performance of unified communications systems.
  • Develop and maintain documentation, including system configurations, processes, and procedures.
  • Train end-users on the effective use of unified communications tools and platforms.
  • Monitor system performance, analyze trends, and implement optimizations and upgrades as needed.
  • Stay current with industry trends and technologies related to unified communications and recommend improvements or enhancements.
Requirements:
  • The ideal candidate will have 3+ years direct experience in the implementation, administration, and configuration of SCCM in a global enterprise environment (for hundreds to thousands of endpoints) across multiple air-gap networks.
  • 5-10 years computer/IT professional experience with Windows Server Administrator; Win Server 2016, 2019 or 2022 OR Windows SQL Server.
  • Extensive working knowledge of and troubleshooting experience with standard (Windows) client platform administration, configuration, rights management and file access permissions needed to remediate issues.
  • Must be proficient with troubleshooting Windows Desktop and Server OS.
  • Experience managing a desktop OS image for large corporate environments coupled with experience with desktop deployment automation architecture, design/migration and troubleshooting is highly preferred.
  • Extensive working knowledge of the Windows registry, interaction of drivers within the OS, and unattended/silent installs of Windows operating systems is highly preferred.
  • Must be a self-starter with strong attention to detail.
Certification Required:

IAT Level II cert required

Experience:

HS or GED + 19 Years experience

Bachelors + 14 Years experience

Clearance Required:

TS/SCI FS poly