AWS Operations Associate, Cloud Reliability

2 weeks ago

Columbia, Maryland, United States Amazon Full time

Join the AWS Intelligence Initiative

The AWS Intelligence Initiative program is on the lookout for dedicated builders to embark on a distinctive journey alongside some of the most talented engineers and technical experts in the field.

Participants will engage in a comprehensive 3-6 month training and development program designed to immerse them in operational culture, refine their technical abilities through a practical job path curriculum, and gain a holistic understanding of our technology. This program offers dedicated mentorship and support from our alumni network.

We are in search of highly driven individuals eager to master operational excellence and troubleshoot intricate system operations, with a keen interest in developing their knowledge of Linux, networking, and cloud services.

Upon completion of our program, participants will transition into engineering roles within the AWS Region Reliability organization.

About Region Reliability

Region Reliability serves as the foundation for continuous engineering enhancement by promoting efficiencies across AWS through innovation, automation, and operational excellence.

This newly established organization aims to standardize operational practices across AWS, minimize redundant efforts, and enhance operational excellence and best practices for AWS Amazon Dedicated Cloud Regions, ultimately simplifying the experience for our customers and AWS Builders.

In this role, you will be tasked with executing a defined set of responsibilities on schedule while identifying and addressing ineffective processes.

You will learn to implement well-defined technical solutions following established Standard Operating Procedures, gaining insights from more experienced builders in your vicinity.

As you acquire technical experience, you will begin to recognize operational issues and either resolve or escalate them promptly.

Why This Role Matters

This position offers a unique opportunity to operate and engineer systems at a grand scale, providing invaluable experience in cloud computing.

You will collaborate with intelligent, passionate individuals who share a commitment to cloud computing and understand that exceptional service is vital to customer success.

As you grow, you will become an expert in diagnosing, responding to, measuring, and automating AWS Services platforms. You will play a key role in supporting and streamlining the operational scalability that sustains the platform's rapid growth.

Key Responsibilities

  • Gain a deeper understanding of AWS service teams, capabilities, and functionalities.
  • Seek straightforward solutions to complex issues or processes.
  • Explore the intricate workings of AWS and how its services interact.
  • Collaborate with AWS engineers globally to deploy, configure, and troubleshoot over 150 services.
  • Contribute innovative ideas to enhance team performance.
  • Provide essential support to the U.S. Intelligence Community.

A Day in the Life

As an AWS Operations Associate, you will play a vital role in ensuring the seamless and efficient operation of our AWS infrastructure.

Your primary responsibility will involve executing a defined set of operational tasks on a schedule while learning to identify any ineffective processes or technical implementations that may impede performance, availability, or maintainability.

You will develop an understanding of operational risks and learn to mitigate unnecessary risks.

Working alongside senior engineers, you will familiarize yourself with the identification and resolution of operational concerns, ensuring timely escalation when necessary.

Supporting Mission-Critical Workloads

This role requires presence in a Remote Managed Facility (RMF) five days a week to carry out your assigned tasks.

Over time, you will gain the capability to execute narrow, well-defined workflow processes and become adept at utilizing available tools.

An AWS Operations Associate will learn to resolve straightforward obstacles by leveraging existing runbooks and effectively communicate any arising issues to peers and leaders.

On this team, you will also learn to identify the root causes of issues and provide constructive feedback to workflow owners.

You will develop strong operational and troubleshooting skills, as well as the ability to work independently on defined tasks while collaborating effectively with cross-functional teams.

Basic Qualifications

  • Experience in troubleshooting and debugging technical systems.
  • 1+ years of work experience requiring a security clearance.
  • Current, active U.S. Government Security Clearance of TS/SCI with Polygraph.

Preferred Qualifications

  • Familiarity with Operational Excellence tools and techniques.
  • Computer engineering aptitude.
  • Demonstrated problem-solving and analytical skills.
  • Excellent communication skills and ability to work well in a team environment.
  • Proven ability to learn new skills and troubleshoot effectively.
  • Experience managing and driving operational improvement projects to successful completion, ideally with team members.

Commitment to Diversity

Amazon is dedicated to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

For individuals with disabilities who would like to request an accommodation, please visit our website.

  • AWS Training Operations Associate

    2 weeks ago

    Columbia, Maryland, United States Red Arch Solutions Full time

    Job OverviewRed Arch Solutions is in search of an entry-level AWS Training Operations Associate to support our Government sector initiatives. This position necessitates 1 year of experience in a coordination role and requires a valid DOD clearance. The role is based onsite.Position Summary:The selected candidate will manage the daily operations within the...

  • AWS Cloud Engineering Manager

    2 hours ago

    Columbia, Maryland, United States Amazon Development Center U.S., Inc. Full time

    About the RoleWe are seeking an experienced Cloud Engineering Manager to join our team at Amazon Development Center U.S., Inc. in Columbia, MD. As a key member of our cloud infrastructure team, you will be responsible for leading the development and operation of our cloud-based systems and services.Key ResponsibilitiesLead a team of highly skilled engineers...

  • Security Compliance Analyst for AWS ADC

    2 weeks ago

    Columbia, Maryland, United States Amazon Full time

    About Amazon Web Services (AWS)AWS is a premier cloud service provider, delivering a wide array of virtual infrastructure, storage, networking, and messaging solutions to clients globally. Operating at an extensive scale, AWS supports businesses ranging from startups to large enterprises, as well as governmental organizations seeking reliable cloud...

  • AWS Cleared Builders Associate

    1 week ago

    Columbia, Maryland, United States Amazon Inc Full time

    Job Title: AWS Cleared Builders AssociateAmazon Inc. is seeking skilled professionals to join their team as cleared builders. This unique opportunity allows individuals to work alongside top engineers and technical leaders.Job Summary:Participate in an intensive 3-6 month training and development programLearn from experienced engineers and technical...

  • Cloud Infrastructure Engineer

    2 weeks ago

    Columbia, Maryland, United States TEKsystems Full time

    Job OverviewPosition Summary:The Cloud Infrastructure Engineer will be responsible for ensuring the high availability of client systems while adhering to established Service Level Agreements (SLAs). Key responsibilities include:Designing, implementing, and managing AWS API Gateway resources for Microservices endpoints and administrative functions.Overseeing...

  • Site Reliability Engineer 2

    7 days ago

    Columbia, Maryland, United States CyberCore Technologies Full time

    Job DescriptionCyberCore Technologies is seeking a highly skilled Site Reliability Engineer 2 to join our team. As a key member of our infrastructure team, you will be responsible for ensuring the stability, scalability, and performance of our cloud-based systems.Key ResponsibilitiesAutomation and Orchestration: Design, implement, and maintain automation...

  • Cloud Security Compliance Specialist

    7 days ago

    Columbia, Maryland, United States Amazon Full time

    About the RoleWe are seeking a highly motivated and experienced Security Compliance Specialist to join our team at Amazon. As a key member of our AWS US Amazon Dedicated Cloud (ADC) Security team, you will play a critical role in ensuring the security and compliance of our cloud infrastructure.Key ResponsibilitiesCoordinate with government customers to...

  • Cloud Networking Specialist

    24 hours ago

    Columbia, Maryland, United States IntelliGenesis Full time

    Job OverviewWe are seeking a highly skilled Cloud Network Engineer to join our team at IntelliGenesis. As a Cloud Network Engineer, you will be responsible for designing, building, and operating cloud-based networking solutions for our clients.Key ResponsibilitiesDesign and implement scalable cloud-based networking architecturesDevelop and deploy cloud...

  • Lead Cloud Infrastructure Engineer

    1 week ago

    Columbia, Maryland, United States FEI Systems Full time

    Job OverviewAt FEI Systems, we are dedicated to developing cutting-edge technological solutions that enhance the provision of health and human services. We understand that when inefficient administrative processes hinder access, those in need often miss out on essential care and support. Our offerings range from comprehensive case management software to...

  • Cloud Infrastructure Solutions Architect II

    2 weeks ago

    Columbia, Maryland, United States Dezign Concepts LLC Full time

    Job OverviewCloud Security Infrastructure ArchitectDezign Concepts LLC is seeking talented IT professionals to collaborate with the National Security Agency (NSA) in delivering top-tier expertise to support essential operations that safeguard national security. This partnership reflects a commitment to excellence and a focus on enhancing the mission of the...

  • Lead Technical Program Manager, Cloud Solutions

    1 week ago

    Columbia, Maryland, United States Amazon Full time

    Are you passionate about solving complex challenges and developing impactful products? In this role, you will be at the forefront of creating software solutions that significantly enhance business operations globally.Amazon Web Services (AWS) Utility Computing (UC) is dedicated to delivering innovative products, ranging from foundational services like Amazon...

  • US ADC Security Governance Expert, Assessment and Authorization

    2 weeks ago

    Columbia, Maryland, United States Amazon Full time

    Company OverviewAmazon Web Services (AWS) stands as the premier cloud service provider, delivering a vast array of virtual infrastructure, storage, networking, and messaging solutions to clients globally. Operating on a massive scale, AWS supports businesses ranging from startups to large enterprises, as well as governmental organizations seeking reliable...

  • Lead Cloud Solutions Engineer

    1 week ago

    Columbia, Maryland, United States Quotient inc Full time

    Position OverviewQuotient Inc. has been dedicated to crafting digital solutions that empower and inspire individuals for over 25 years. By understanding user needs and simplifying intricate technical challenges, we have established a strong reputation for quality. We are currently seeking a Lead Cloud Solutions Engineer to join our expert engineering team,...

  • **ADC Engineering Manager, Keya**

    2 days ago

    Columbia, Maryland, United States Amazon Development Center U.S., Inc. Full time

    About the RoleWe are seeking an experienced Cloud Engineering Manager to join our team at Amazon Development Center U.S., Inc. in Columbia, MD. As a key member of our organization, you will be responsible for leading a team of highly skilled engineers in managing and operating large-scale distributed systems.Key ResponsibilitiesLead a team of engineers in...

  • Infrastructure Automation Specialist

    2 weeks ago

    Columbia, Maryland, United States SilverEdge Full time

    Position OverviewThe Infrastructure Automation Specialist at SilverEdge will play a crucial role in enhancing our operational efficiency through the implementation of robust infrastructure solutions. The ideal candidate will possess extensive expertise in Linux systems management, along with a solid foundation in Big Data technologies, automation, scripting,...

  • Lead Cloud Security Architect

    2 weeks ago

    Columbia, Maryland, United States Amazon Full time

    Join Amazon's U.S. Dedicated Cloud Information Security Team We are seeking a seasoned Lead Cloud Security Architect with a robust background in control testing, investigation, and development. In this pivotal role, you will spearhead security assessments, oversee code evaluations, and enhance cloud infrastructures that bolster security initiatives. Your...

  • Security Compliance Professional

    7 days ago

    Columbia, Maryland, United States Amazon Full time

    About the RoleWe are seeking a highly motivated and experienced Security Compliance Specialist to join our team at Amazon. As a key member of our AWS US Amazon Dedicated Cloud (ADC) Security team, you will play a critical role in ensuring the security and compliance of our cloud infrastructure.Key ResponsibilitiesCoordinate with government customers to...

  • DevOps Specialist

    7 days ago

    Columbia, Maryland, United States Saxon Global Full time

    **Job Title - SRE Engineer****Location - Remote****Hire Type - Contract****Job Description -****Expertise in UNIX and Linux Operating Systems****6+ Years of Experience in Site Reliability Engineering and DevOps Implementation****Strong Monitoring and Observability Skills with DataDog****Experience with New Relic, Prometheus, Grafana, or...

  • Technical Program Manager

    7 days ago

    Columbia, Maryland, United States Amazon Full time

    About the RoleWe are seeking an experienced Technical Program Manager to provide strategic leadership and planning discipline, and drive rapid business execution across the AWS Public Sector National Security and Defense Business Operations team.The successful candidate will be able to manage complex programs across a matrixed environment, with a...

  • Cloud Infrastructure Specialist

    7 days ago

    Columbia, Maryland, United States Synergy ECP Full time

    About the RoleSynergy ECP is seeking a highly skilled Cloud Systems Engineer to join our team. As a Cloud Systems Engineer, you will be responsible for designing, developing, and implementing Utility Cloud Service offerings for the Agency Extended Enterprise.Key ResponsibilitiesSupport the adoption and integration of Commercial Cloud Service (C2S) platforms...