Customer Service Representative

2 weeks ago


Matthews, North Carolina, United States Domino's Franchise Full time
Job Title: Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our pizza-loving family, you will be responsible for providing exceptional customer service, taking orders, and ensuring every customer has a positive experience.

Key Responsibilities:
  • Take phone orders with accuracy and efficiency
  • Provide excellent customer service with a smile (even over the phone)
  • Answer customer questions about our menu, promotions, and delivery services
  • Address and resolve customer concerns with patience and understanding
  • Work as part of a team to ensure smooth operations and happy customers
Requirements:
  • A positive attitude and passion for providing outstanding customer service
  • Excellent communication and interpersonal skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Strong problem-solving skills and a knack for finding solutions
  • Basic computer skills and familiarity with point-of-sale systems
  • A love for pizza is a definite plus
What We Offer:
  • Competitive pay and benefits
  • Flexible scheduling
  • Opportunity to grow and advance within the company
  • Fun and friendly work environment
  • Delicious discounts on pizza

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about pizza and dedicated to customer satisfaction, we encourage you to apply today.



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