Customer Service Representative
4 days ago
About Keffer Auto Group:
We are a premier automotive group in North Carolina, committed to excellence and employee satisfaction. Our team is driven to succeed and deliver exceptional customer service.
Job Summary:
The Office Manager/Receptionist is a key member of our team, responsible for providing a welcoming environment for visitors and delivering top-notch customer service assistance. This includes answering calls, addressing visitor questions, and performing administrative duties as needed.
About the Role:
- Answer phones and greet visitors in a professional and friendly manner
- Direct customers to the correct department and introduce them to the sales team
- Work cooperatively with the sales team to ensure a seamless customer experience
- Communicate with callers and visitors in a clear and efficient manner
- Type memos, correspondence, and reports as needed
- Assist in scheduling and confirming sales appointments
Requirements:
- Excellent communication and interpersonal skills
- Outgoing and positive demeanor
- Professional presentation and punctuality
- A clean driving record and valid driver's license
What We Offer:
- Competitive pay and benefits package
- Flexible working hours
- Health insurance and PTO
- 401(K) plan
Keffer Auto Group is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on protected characteristics.
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