Customer Service Representative

3 weeks ago


Matthews, North Carolina, United States Domino's Pizza LLC Full time
Domino's Pizza LLC Job Description

About Us

At Domino's Pizza LLC, we're passionate about delivering exceptional customer experiences. Our team is dedicated to providing top-notch service, and we're looking for a talented Customer Service Representative to join our crew

Job Summary

We're seeking a friendly and enthusiastic Customer Service Representative to take phone orders, answer customer questions, and ensure every customer has a positive experience. As a key member of our team, you'll be responsible for providing excellent customer service, working efficiently in a fast-paced environment, and collaborating with our team to achieve our goals.

Responsibilities

  • Taking phone orders with accuracy and efficiency
  • Providing excellent customer service with a smile (even over the phone)
  • Answering customer questions about our menu, promotions, and delivery services
  • Addressing and resolving customer concerns with patience and understanding
  • Working as part of a team to ensure smooth operations and happy customers


Requirements

To be successful in this role, you'll need a positive attitude, excellent communication and interpersonal skills, and the ability to multitask and work efficiently in a fast-paced environment. You'll also need basic computer skills and familiarity with point-of-sale systems. A love for pizza is a definite plus

What We Offer

We're proud to offer competitive pay and benefits, flexible scheduling, and opportunities for growth and advancement within the company. You'll also enjoy delicious discounts on pizza and a fun and friendly work environment.

Benefits

  • Health Insurance for eligible employees
  • Paid Time Off for eligible employees
  • 401k for eligible employees
  • 50% off pizza
  • Referral Bonus
  • Career Development
  • Flexible Schedules


Compensation

$10-$12 an hour

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