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Patient Services Coordinator

2 months ago

Joliet, Illinois, United States Midwest Vision Partners Full time
{"title": "Patient Services Representative", "description": "Job Summary

We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Midwest Vision Partners. In this role, you will be responsible for providing exceptional patient care and administrative support to our clinical staff.

Key Responsibilities
  • Greet patients in a friendly and professional manner, checking them in and verifying their information.
  • Accurately enter and update patient demographics and insurance information, ensuring compliance with regulatory requirements.
  • Prepare patient charts and medical records, ensuring all necessary documents are complete and accurate.
  • Collect co-pays, deductibles, and co-insurance, as needed, and respond to patient inquiries regarding account status and payment arrangements.
  • Monitor patient flow and adjust workflows as needed to ensure a smooth and efficient experience.
  • Act as a liaison between patients, guests, and clinical staff, providing exceptional customer service and support.
Requirements
  • High school diploma or equivalent required.
  • Strong verbal and written communication skills, with the ability to work effectively in a fast-paced environment.
What We Offer
  • Competitive wages and benefits package, including medical, dental, and vision insurance.
  • Generous paid time off program and seven company-paid holidays.
  • 401(k) retirement plan with company match.
", "lang_code": "en-US"}