Enrollment Operations Manager

4 days ago


New York, New York, United States Metropolitan Jewish Health System Full time
Job Summary

We are seeking a highly skilled Enrollment Supervisor to join our team at Metropolitan Jewish Health System. As an Enrollment Supervisor, you will play a critical role in the daily management of our Enrollment support staff, ensuring optimal work flows to promote staff and new enrollee satisfaction.

Key Responsibilities
  • Assist in the daily management of the Enrollment support staff, including staffing, monitoring staff calls, and customer service delivery.
  • Assist the Manager with the creation and implementation of all projects, policies, and procedures related to plan enrollment process.
  • Ensure the scheduling of accrued time off benefits and resolution of Enrollment support staff issues related to pre-enrollment processing.
Requirements
  • Bachelor's degree or equivalent combination of education and work experience.
  • Two years in sales, healthcare, or related field.
  • Managed care experience a plus.
  • Computer skills and knowledge of PC-based applications, including Word, Excel, and Outlook.

Why Join Our Team?

At Metropolitan Jewish Health System, we are committed to providing high-quality healthcare services to our patients and members. As an Enrollment Supervisor, you will have the opportunity to make a meaningful impact on our organization and contribute to our mission of expanding services in response to our patients' and members' needs.



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