Enrollment Operations Manager

1 week ago


New York, New York, United States Uncommon Schools Full time
Job Overview

Company Overview:
Uncommon Schools is a nonprofit organization dedicated to delivering exceptional K-12 education in underserved communities. Our network consists of 53 high-performing public charter schools, serving over 20,000 students across multiple cities. We take pride in our diverse workforce, with more than 60% of our educators identifying as people of color. Our graduates excel in college, achieving persistence and graduation rates significantly higher than the national average.

Role Responsibilities:

This position is pivotal in enhancing student recruitment and retention initiatives throughout Uncommon Schools. The successful candidate will work collaboratively with various teams to ensure that enrollment tools and resources effectively support the recruitment and enrollment of students. This role involves partnering with regional and school staff to create and disseminate best practices that enhance the family experience.

Enrollment Systems & Tools:
  • Oversee the creation and management of enrollment systems, including SchoolMint, Salesforce, and Tableau.
  • Work alongside the D&IT, Marketing, and other teams to maintain data accuracy and develop system functionalities that cater to user needs.
  • Coordinate with Home Office teams and regional enrollment leaders to ensure tools align with their requirements.
  • Provide training and support to end users, addressing troubleshooting and other needs as they arise.
Recruitment & Enrollment Strategies:
  • Collaborate with regional enrollment leaders to establish exemplary recruitment and enrollment practices.
  • Manage resource toolkits that regional leaders can utilize to train staff, ensuring they reflect the latest methodologies.
  • Regularly observe the implementation of practices to guarantee effective execution and make necessary updates.
  • Assist regional and school teams with training and troubleshooting as required.
Qualifications:

Educational Background:
A Bachelor’s Degree is required; a Master’s Degree is preferred.

Professional Experience:
Minimum of 6 years of relevant professional experience, including:

  • 3-4 years of direct experience in student enrollment.
  • Intermediate to advanced proficiency in Salesforce SalesCloud, ideally in an administrative capacity.
  • Strong skills in Excel or Google Sheets.

Work Environment:
This role requires in-person attendance at the central office for four days a week, with occasional travel to other regions as necessary.

Compensation & Benefits:

Compensation: The expected salary range for this position is between $85,000 and $100,000, depending on qualifications and experience.

Additional Benefits:

  • Comprehensive health insurance options.
  • Flexible 403(b) retirement plan with matching contributions.
  • Generous paid leave policies, including parental and medical leave.
  • Access to extensive training and professional development opportunities.
  • Mental health support and wellness programs.

Diversity Commitment:
Uncommon Schools is dedicated to fostering a diverse and inclusive environment that reflects the backgrounds of our students and staff. We are an equal opportunity employer, committed to providing equitable employment opportunities without discrimination.



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